DIMPLEX NORTH AMERICA LTD Connex Wireless Thermostat Heater Control, Multi-Zone Programmable CX-MPC
DIMPLEX NORTH AMERICA LTD Connex Wireless Thermostat Heater Control, Multi-Zone Programmable CX-MPC
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DIMPLEX NORTH AMERICA LTD Connex Wireless Thermostat Heater Control, Multi-Zone Programmable CX-MPC

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Key item features

  • Dimplex CX-WIFI
  • CONNEX Collection
Current price is $57.01
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Sep 29, 2019
Diggerskip
1 out of 5 stars review

Help required syncing controller

Hello, while upgrading my basement suite I have decided to replace my 70's baseboard heaters with a product that is much more energy efficient. The problem that I seem to be having is that all of the zones are programmed in, the sync "seems" to go well, when syncing the heaters while a time period is active they snap on and go to the programmed temperature. When it comes to switching to a new event the controller displays the new temperature correctly but the heaters do not update to the new temperature, but if you re sync the heaters again they will adjust to the new temperature and finish out the event until it is time to switch to a new event at which time another sync is required. I am obviously missing something with the initial setup and would be very grateful if someone could offer some advice on how get this updating on their own. Thanks in advance!

Helpful?5GRFRA9DV86847654131
reply from Supplier Response

Good Day, Please call us 888-346-7539 when you are on site with the units and we can walk you through any issues you are having. Thank You Glen Dimplex Americas Customer Service