Diamond Multimedia VC500 1-Touch Video Capture & Share/USB to Composite & S-video

Walmart # 563191172

Diamond Multimedia VC500 1-Touch Video Capture & Share/USB to Composite & S-video

Walmart # 563191172
$33.99$33.99
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Highlights
  • Product type: Video capturing device
  • Host interface: USB
  • Functions: Video capturing, audio capturing, and video editing
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About This Item

  • Product type: Video capturing device
  • Host interface: USB
  • Functions: Video capturing, audio capturing, and video editing
Customer Reviews
3.1 out of 5 Stars
5 stars
47
4 stars
23
3 stars
14
2 stars
10
1 stars
44
1-10 of 138 reviews

Great customer service

The product works well in transferring VHS tapes to your computer so you can then burn on a DVD. My 8 MM tapes, of which I have many, cannot get the audio to work. The software contains EZ Grabber that converts the VHS (8 MM) to the computer easily and give you a choice of formats. The CyberLink Power Director allows you to edit by selecting to bring in the tape like slides and delete the parts that are messy. I find it a bit confusing and the manual that comes with it dark but you can download the manual from the DVD that has the software. However it is more about how to install than use the products. I did not find the Help files to be helpful in that respect either. But the customer support is there, easy to understand as they are CA based and probably a great product for new 8 MMs than the ones I have to convert and cannot do so. Not certain where I go from here but hopefully there is something out there for me to use with older 8 MM tapes. I would recommend to a friend for VHS tapes but not older 8 MM tapes.

Would recommend with reservations

The video capture portion of this product works exactly as expected with very good results. What doesn't work is the "Dyyno Broadcaster." The instructions indicate that you have to go to a certain website to register your product or it won't work. When you attempt to go that site, it times out with "Page not found." I googled the internet and found that Dyyno went under. I'm not sure what this part of the software is supposed to do, but you can't use it. As for the instructions, they are horrible. There are obvious misspelling and steps that buried inside of other steps, where they should have been given their own line. It is obvious that nobody checked the documentation before releasing the software. The actual steps are horrible too. They don't match what I'm seeing on the screen and several times I had to guess what the next step might really be. Somebody needs to do their job!

Lots of intermittent issues / fed up / returned it

I am an experienced user for video transferring Hi8/Digital8 Sony tape and burning DVDs. Fed up and returned this product due to the following: • EZ Grabber 3 was flaky. Also found out that the laptop power setting had to be long enough or it would put the laptop to sleep. Even then at times would come up with weird error message and stop. • Power Director 12 intermittently came up with green / pink fluorescent screen (known issue as per tech). Sometimes the capture screen was black. Power Director 12 would not go to sleep mode whilst running but EZ Grabber 3 did! • Called up technical support numerous time so suggested either laptop had issues or the device. Do not recall they asking my name so they were not keeping issue logs. Finally technical support recommend to return the product (probably defective) so I did. One has to have manually stop recording as it does not recognize end of tape. In instances wherein it worked after multiple random attempts in between, the quality was good.

Easy to use analog to digital converter

Easy to set up and use. The unit has bright lights on it to tell you if it's on or not which is helpful. You literally press 1 button on the unit and it starts recording. The EZ Grabber software(made in 2011) though super basic, will work fine on Windows 7 and 8, but it won't work on Windows 10 as the video source selector dropdown menu won't populate. That's not a reason not to buy this, because you can use any Windows 10 compatible screen recording software like Camtasia or Screencast-O-Matic, which allow you to do your video editing in one place. Remember that this records exactly what you put into it, so if your tape/source is old, grainy or messed up in any way, that is what you're going to get as a final product. This unit works fine and like most digital devices, if something is wrong it's usually pilot error. The quality of the VHS player does make a big difference. Clean the heads before recording if you can and it will help a lot. I gave this a 5 star review because it worked fine for me and has virtually no learning curve. I would buy it again.

Horrible, the included software is useless.

The installation is fairly straightforward but the included recording software is faulty. The software can't record more than approximately five minutes of video before it stutters and skips. An alternative is using Windows XP Movie Maker which supports video capture from external devices. Install just the driver software but skip the One Touch Grapper and VHS to DVD installer programs and use Movie Maker instead and you'll record hours of uninterrupted error free video.

A Disappointment

I was disappointed with this product and returned it for a refund. The installation was a nightmare and I could not wake up! I called the support line for assistance and all they could do was advise me that the installation DVD was defective [missing key components] and I should download the software from their site. Well I don't think so. If their quality control is so weak that the installation disks they send / package for consumers aren't reliable I don't think I want to award them with my patronage. Also, while I am on the subject, the installation instructions are some of the worst I have seen recently. Many of the steps did not even match up with the screens presented during the process. How stupid is that? I also set up a problem report / ticket on their system [ticket #9945983]. Have they contacted you? Well me neither. So much for after the sale support!

Ignore the negative!

I purchased this even though I read alot of bad responses. I actually purchased two. One from Kohl's which was more expensive and this one from Walmart. Just incase the reports were right about it not working. The VC500 works so much better than the more expensive one I purchased at Kohl's. It is very easy to use. Turn off your internet connection, sometimes it got in the way. Great product, great price.

This thing is AWESOME!!!

I bought this so i could put my wedding tapes onto a dvd and i found that it does that and more. I was able to get pictures off my vhs wedding tapes along with able to edit out the parts i didnt want. This thing is awsome and Im telling all of my friends to go buy one.

Horrible, do NOT buy if you have windows 7.

When I first got this product, I was really excited. The software downloaded and seems to work fine. But when I actually went to record, (after fixing compatibility issues) there were green lines all over the recording, and the sound came in as nothing but static. Trust me, you dont want this. I ignored the bad reviews and figured the people who wrote them just didnt know what they were doing, but I was wrong.

A great capture device.

I am using the unit to burn dvd's off my large collection of VHS tapes. I recently purchased the VC500 to replace a Roxio unit. The roxio unit gave me troubles from the beginning and I never received any satisfaction from the support group. I checked into reviews on the VC500, and so purchased it. I have been using it now for a coupla weeks and found it to be very satisfactory, with good renditions of picture and sound. I can't say too much for the program itself, but I am using another burning program so no problem.
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Electrode, Comp-167144701, DC-prod-dal2, ENV-prod-a, PROF-PROD, VER-22.0.9, SHA-55d0d624211aacb48db6e987d15f42ac1ce810eb, CID-