Like many others, I was very excited when this product arrived. The 2-1 concept is a great idea, but ideas only go so far. The realty of this product is that it has extremely poor water pressure. Now, before you jump to conclusions such as it must have something to do with the water pressure at my home, it certainly does not. How do I know? Well, compared to the hand held shower head that I purchased at Bed Bath & Beyond for a fraction of the cost of the Delta/Brizo models, the BB&B model BLOWS the Delta model away; it is not even close. And the BB&B model comes with many more settings than the Delta/Brizo models. As others have indicated in their reviews, the removable hand held portion of the Delta model barely produces; it is practically useless. The handheld portion is also very difficult to remove. Needless to say, I will be returning this product & I will continue searching for a replacement. Until I find it, I will use my back up from BB&B. I sincerely hope the folks at Delta/Brizo go back to the drawing board to fix what I (and apparently many others) consider a seemingly defective/poorly designed product.