I'm trying to look at this as a learning experience. I really am. It's rather difficult when what a laptop that carries the "gaming laptop" name, by Dell, runs worse than a car you'd buy off of Craigslist for the same price. So, here we go ...
I have had this laptop for 10 months. I researched until I settled on this one, thinking it would meet all of the requirements. I don't really game on a laptop. Instead, I use it for daily/work tasks that require multiple tabs, browsers, etc. For a short time, it seemed we were good to go.
Within the first 2 or 3 months, I had to contact Dell because the laptop was not charging. After using remote assistance, they determined I needed a new charger. (Spoiler alert .. they were wrong.) I ended up with the laptop getting more and more glitchy. It freezes ALL THE TIME. In fact, it freezes almost every single day. That is abnormal and very hard on a computer. But, hey, it doesn't stop there. One random day the laptop just wouldn't turn on. Apparently it is very prone to having residual power, which creates issues with charging, etc. So, that was yet another call to Dell Support. After that was resolved, the usual issues continued.
As of today, I've just been through another 2 days of charging issues. I just had to have the laptop taken apart, the battery removed (by the way .. be prepared, because it's not as simple as you'd think!) and I'm now attempting to recharge the battery. If you do a search, you will see these are common problems with this computer. I'm so over this laptop.
As far as any pros, I'll attempt to find some. I love the back-lit keyboard. It's great. It is competitively priced for a gaming laptop. Dell customer service has been responsive. When the computer isn't freezing up or not charging, it handles most of what I'm throwing at it. That's all I've got.