I ordered two spools, one black and one tan. One spool had the end tucked in as they normally do, the other spool's end was loose. When it is loose you don't know if someone has cut some of the product and you're getting shorted.
This product was nice and soft, but a bit thin. It took forever to get here. Not a fast delivery by any means.
I'm ok with it. But the next time I'm around Michael's Craft Store, I think I'll pick up spools there.