The product came quickly direct from the manufacturer (Wayfair). Surprised to find the purchase contained only one shoe. When I called the manufacturer to see if there was a discrepancy in the shipment, they informed me that the shoe does not come in pairs. I ordered another (needed for both feet) and the company was very accommodating to quickly ship (and bill) for another shoe. Disappointing that the price jumped up $4 in less than a week on Wal-Mart's website so I had to pay the higher price for the second shoe. FYI: The shoe is manufactured to fit either foot so if you order 2, the shoes will not have left vs. right foot distinction.