I really love this mirror -- it adds a great element of understated glam to my (very) small bathroom. I was really looking forward to having a shelf so I could maximize the storage in the limited space. Unfortunately, the mounting brackets for the shelf are not designed well at alll. They are flimsy, and whenever the mirror was hung, the weight of the shelf would tilt the brackets towards the wall and it was impossible to get the shelf level. I tried adjusting it many different ways, but the shelf hung the same every time. Additionally, the shelf came with plastic screws to secure the glass between the brackets. They stripped very easily, and the shelf slipped out of the brackets (nearly falling/breaking) several times. I loved the mirror so much I returned it to see if a new one would fair any better -- no luck. I ultimately decided to keep the mirror even though I could not install the shelf. Hayneedle provided great customer service when I called to tell them the shelf was defective. Long story short: beautiful mirror, but if you're wedded to the idea of having a shelf, you may want to look elsewhere.