Customer Relationship Management: A People, Process, and Technology Approach

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Highlights
Paperback, Course Technology, 2006, ISBN# 1423900847
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Electrode, Comp-166172050, DC-prod-dfw1, ENV-prod-a, PROF-PROD, VER-18.2.0, SHA-4c13c43d00b7d8285b53252173679a63d23065a6, CID-