My very ancient Panasonic was cutting out (It was nearly old enough to vote). I liked it so much, I hated to face a replacement, but my family was firm in their conviction that I needed a new phone so that they could follow our conversations. Now that I have this one, I'm sorry I waited so long. This is a wonderful phone. Set up was relatively easy. One feature I do not like is the voice identification. I did not know that voice ID was the default, so I was startled when I got the first call. I had to look up how to turn it off, and then I had to turn it off on each handset. As long as you're prepared for an unknown voice the first time you receive a call, that shouldn't be a deal breaker. Aside from that, there are several great features. The Link-to-Cell is wonderful! If I forget my cell in my purse or if I'm recharging my cell, it rings through the handsets. In addition, using a simple set of instructions, I was able to transfer all my cell phone contacts to the new Panasonic! That alone is worth the price! My fingers thanked me! When I want to unlink the cell, the instructions are quick and easy. The call block is a huge benefit. To be able to block unwanted calls immediately with a single button is especially convenient. I'm still exploring other features, but I couldn't be more pleased. My family loves it, too -- they can finally understand what I'm saying.