I decided a Christmas present to get four of this benches for my Laundromat, After I had each built in less the ten minutes each, I place them in there permanent locations and left a Christmas greeting above them with our phone number at the bottom. The next day I received my first call inquiring about the benches, after I confirmed I was responsible for putting them there, I was told they are too cold. I told him I must be too fat, because they're not cold to me. Yes I was tad sarcastic do to feeling a bit insulted, but then I asked him if he had any ideas. He just said that I could figure it out and hung up. Guess it goes to show you can please some of the people all the time, all the people some of the time, but never all the people all the time.