I bought this Canon camera because I've had a lot of trouble with the previous 3 Sony Cybershots I've owned and Sony has failed to repair them; luckily, I bought Wal-Mart's extended warranty and they were fast and great about immediately refunding me. So, I decided to go a different route and buy a Canon. I've owned the Canon EOS DSLR cameras before, as I am an amateur photographer. I had this camera shipped to my local store and picked it up the next day. The first thing I noticed upon removing the camera from the box is that it had been used before. The battery was in the camera instead of in its separate packaging and there were fingerprints completely covering the LCD screen. It was either refurbished (it was listed online as NEW) or it had been used as a display model. So, getting past that, I tested all the settings and was impressed with the quality of night/dark photos I took (using a tripod). I like the different options like fisheye and miniature, which I've never seen on a camera before. I really tried to like this camera, I really did. But what made me return it was that after each picture is taken, the camera is "busy" for 30 seconds of so. You can still take photos during this time, but if you turn the camera off (which I do to save battery life), the picture will not record onto the SD card and when you go to upload it onto your computer, it won't be there. However, if you take a video, the camera is "busy" for several MINUTES and completely unusable - the zoom won't work, you cannot take other videos or photos while the camera is "busy" recording the video onto the memory card. This is unacceptable to me, as we are a very active family and I need full use of my camera at all times. I don't want to miss moments because my camera is "busy" recording the video I took 2 minutes prior and I can't take any other pictures. Canon needs to figure this out!