Bounty Paper Towels Single Roll, 54 sheets

Bounty Paper Towels Single Roll, 54 sheets

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Customer Reviews
4.7 out of 5 Stars
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1-5 of 3115 reviews

Bad Quality for Too long

I have no idea what has happened to the quality of your paper towels other than to say it has gone down substantially ! We have been buying the Multi pack of select a size for at least 10 years and for the past six months every pack we have purchased has consistently had very poor perforations. The towels rip diagonally or two sheets come off instead of one. Occasionally the winding run out is enough to stop the roll from turning on the holder and you have to turn it by hand. I am at the point I am going to go to another brand soon. Just thought you should know before others get tired of it as well. I worked in the plastic bag industry and I know these are very solvable quality problems.
We’re sorry to hear our Bounty let you down, and appreciate you taking the time to leave a review. There’s many Quality checks when our rolls are being made, so we’d only want you to get the best in your packs. We’d like to learn more about what you’re seeing and hope you’ll give us a call at 1(800) 926-8689 so we can help.

Not the same product I have used for years

I am so very disappointed in your product. I have used Bounty for many, many years, however, you recently started applying more and more glue (or other sticky adhesive) to the starting sheets on a new roll. They are useless, the glue makes everything you wipe gummy and streaked. The previous rolls had about 2 sheets with the adhesive now more that 6 or 8 that are wasted. Are you making this change to have customers use more sheets, therefore the need to purchase sooner? I wanted to contact customer service directly but cannot find anywhere on your website for contact info other then you Q&A area. Hopefully, you will take this feedback as constructive criticism from a customer and rectify the situation. Thanks for giving me the time to express my feedback.
We always want to be your trusted brand to deliver you with the Quicker Picker Upper experience you deserve, which is why we're sorry to hear about this. We do want to let you know that, although we do have a lot of processes in place to ensure the quality of our Bounty products, we do understand occasionally a roll not meeting our standards can sneak out. We are sorry if this is one of those times. Also, we haven't made any recent changes to our SAS rolls, which is why we'd like to gather a few more details about your purchase to look further into this. Please give us a call at (800) 926-8689 when you find a chance.
I have been a faithful Bounty user since 1969. Last year the sheet size was reduced, and I still stayed with Bounty as the quality was superior to other brands. Now, the quality of your original Bounty has been reduced to the point that each double sheet does not withstand even drying my hands. The sheets when wet tear and start coming apart like cheaper brands. The sheets even tear apart when trying to get them off of the roll. Even though they are double sheets, the durablity and strength has been greatly reduced. We use at least 3 big rolls a week, but not have to use twice as many sheets trying to get the same tasks done. What has happened to your quality? When you first came out with Bounty Basic, I tried them, but did not like them as well as the original. But now the original has less quality than Basic. Please return to the quality I and so many of your faithful consumers have relied on for years. Your quality was always worth the extra money we spent over store brands and other brands. Thank you
It is always great to hear from our loyal consumers. I am sorry you have been unhappy with the performance of the Bounty towels. We have not made any changes that would effect the absorbency or cause the sheets to tear so easily. We would like to get more details from you regarding your experience. Please call us with the product handy at 1-800-926-8689.

Do you think we do not notice the smaller rolls!?

Every time I buy the bulk packages of Bounty select a size - the rolls contain less sheets! They used to be huge!-- then went to 131 sheets per roll the last pkg had 109 per roll the one I bought this week has 92 sheets per roll! and the price keeps going UP! I guess they think we are to stupid to notice how we are being ripped off! Have always loved and bought bounty - I still buy them, BUT Hate what ALL manufacturers are doing to us the same thing -- NOT just bound!
We’re sorry to hear you’re disappointed and will share your comments. We’re here to answer any questions you may and hope you’ll continue trusting in our paper towels to keep your messes under control. We can be reached at 1(800) 926-8689.

Bounty used to be great.

Bounty is no longer as absorbent as it used to be, but since I've been unable to find any other towels that were more absorbent, I've stuck with Bounty. However, the last 12-pack of Bounty I bought has rolls that aren't completely perfed. Then simply don't tear off. When I hold them up to the light, I can see where the perforation is missing. Sometimes there is a perf at the top of the roll, sometimes there's one in the middle, sometimes it's at the bottom. I end up with raggedy pieces of towel. It's very frustrating, and wasteful. I am hoping this problem doesn't continue throughout all 12 of the rolls in the package. I think I'll explore different brands when this package runs out. If I wanted a paper towel that just pushed liquids around, instead of absorbing them, and didn't tear well, I would buy something cheaper. I think Bounty needs to reconsider its quality control.
This certainly isn't the Quicker Picker Upper quality you should be receiving from us, which is why we're glad you let us know about this. We do want to let you know that Bounty paper towels and napkins are made to be durable and strong, but also designed to be bio degradable so not designed have a long life, they do need to be replaced. Though Bounty Basic has a claim of 50% stronger when wet vs. leading 11" x 8.8" in / 29.9cmx28.8cm bargain brand, it does still need to be replaced.Since your towels did not perform as we'd expect them to, we'd really like to make this right and get you back to the Bounty you can rely on. Please give us a call at (800) 926-8689 or send us a PM on our Official Facebook Page so we can help you further.
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