I was extremely excited about purchasing this table, it was the exact style I was looking for at a great price. When I opened the box, there was a quarter sized fracture on the top of the table, a few centimeters deep. I called Whalen's customer service department and was told that a new table would be shipped to me in two weeks and it was my responsibility to dispose of the damaged table. I provided all of my shipping information and made arrangements to have the item delivered. I then received an email asking to provide pictures of the damage along with proof of purchase, which I happily sent over. I'm glad I hadn't disposed of the damaged table because I was then told that upon reviewing the images, the damage did not hinder the "functionality or integrity" of the table and, therefore, a new table would not be sent to me, instead management would offer me a monetary discount to keep the table as is. After a lot of back and forth, spanning two weeks, I was notified that the compensation would be a mere 15%. Had the "functionality or integrity" policy been clear from the beginning, I may have had a different experience; however I was promised an undamaged product and spent the time to make shipping arrangements only to find out that they likely had no intentions of replacing the item to begin with. I will be returning the table to Walmart and will not be purchasing from Whalen again.