I first bought this set individually ( because I did not want the mugs) when you used to have it on the shelf. I had to buy the set now because I was missing one of the big plates as it broke awhile back and I really needed it now as we had family over for Easter. I was disappointed to see that 2 of the big plates from the set were chipped, actually one of them is cracked too, and on the top part too. I understand it happens, but I wish I would get what I paid for. I wish I would have at least the possibility to exchange those two plates to one of your location as I don't wanna have to deal with all that return shipping hustle. Why did you discontinue this item in your stores?