The Futon I have received is not as per description on the website and also not as per the expected quality.
False description mentioned for the product
1. It has cheap quality plastic leg and not hardwood one.
2. Quality of Fabric is really cheap, even Futon's sold on walmart for 120$ have better quality. I have visited walmart and checked this myself.
3. It makes noise (chrrr chrrr) when you sit on it.
4. It is very low, my knee hurts when I sit on it.
5. Its hurts to lay on it. you can feel division in your back.
6. It topples when you turn little bit while laying on it. It is unbalanced. SO if you are plannign to sleep on it, you might want to sleep only in straight position without turning at all, or you will fall.
7. Recliner lock doesn't fit properly, it is also cheap quality, and may break any time.
When I tried to return via Walmart.com, it doesn't allow me to return, rather it has a policy mentioned, which states that customer would have to pay for the return shipment (Shipment will cost about $200 via fedex and UPS). No one is going to pay $200 shipment for $164 item. So I am stuck with this item, and has wasted $164 for this cheap item.
Item I have bought is
Best Choice Products Home Furniture Convertible Microfiber Pillow Top Futon Sofa, Black
My recommendation is don't buy this item.
Note to Walmart : Don't allow companies to post false description ans sell cheap quality items on your website. It is damaging for your reputation.