Warranty Information:The Baby Trend® warranty covers workmanship defects within the first 180 days of purchase. Any product which has been subjected to misuse, abuse, abnormal use, excessive wear and tear, improper assembly, negligence, environmental exposure, alteration or accident, or has had its serial number altered or removed invalidates all claims against the manufacturer. Any damage to property during installation is the sole responsibility of the end user. The Customer Service Department can be contacted at 1 (800) 328-7363 Monday through Friday between 8:00am and 4:30pm (PST). Return Authorizations are required prior to returning product(s) to Baby Trend®. Warranty only valid in North America.