I gave this chair to my son and daughter-in-law because they just had a new baby boy. They are absolutely delighted! It is gorgeous, extrememely comfortable, fits their small space perfectly, and the neutral grey color and clean lines blend in easily with their decor. Visitors of all sizes, including a 6'2" man weighing 430 lbs., have remarked on how comfortable it is. It both swivels and rocks beautifully and easily converts to the reclining position. Once you've put it in reclining mode, you can't rock it, which makes sense. On top of all that, it is such a good price! There are upholstered rockers out there that swivel and recline, but are more than three times the cost of this one. You'd be wasting your money: the Mikayla would rival any of them in comfort, attractiveness, function and design. Purchasing, notification, shipping and delivery were all of the same high standards as the product itself. Hayneedle's communication regarding shipment dates and times was excellent. They delivered less than a week after I placed the order, exactly when they said they would. They kept me informed by email as soon as it shipped and sent alerts about its progress, which made it very easy to plan for the delivery. My son, daughter-in-law and I couldn't be happier with the chair and with Hayneedle!