This is replacing my older iPad Air 2 which had given me great service. When this arrived I went to set it up. Had an issue doing the upgrade during set up. After doing some research I decided to first do a backup and then I plugged it in and the update went perfectly. The keyboard is different/split and you have to be careful to touch the keys straight on or you will get the wrong character. The keyboard has main characters and if you touch while pulling on the key you get the other character. Took some time to adjust all the setting to set this up to work along with my iPhone. I love colors and chose the rose gold. I also purchased the Apple Pencil because I can use this iPad rather than use paper and a pen to figure out my projects. I can draw and even erase my sketches. Overall a great iPad!