Thank you for sharing feedback on this model, we truly appreciate it. Firstly, we would like to extend our sincerest apologies for the troubles you've had with the device. We understand your disappointment and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. We are very happy to assist you getting the issues resolved. Can you provide us with detail information of the issues your having with the device. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: firstname.lastname@example.org and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.
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