Moen S989NL Flara Diverter Tub Spout with Slip Fit Connection in Polished Nickel
Moen S989NL Flara Diverter Tub Spout with Slip Fit Connection in Polished Nickel
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Moen S989NL Flara Diverter Tub Spout with Slip Fit Connection in Polished Nickel

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Key item features

  • Moen S989NL
  • Flara Collection
  • Tub Spouts
  • Polished Nickel
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Sep 8, 2022
Lauren
1 out of 5 stars review

Received faulty parts, twice

I have purchased two of these faucets, and both times my plumber could not install them due to leaking and inability to mount the spout onto the shower wall. The second order came with a torn gasket seal that was made of thin, flimsy plastic, which also resulted in leaking. My plumber, who installs Moen all the time, informed me that the entire Flara line of diverter spout, vanity sink faucet assembly and shower trim kit I ordered were "over-engineered" and difficult to install. Although Moen sent the (broken) replacement quickly and at no cost, I would not recommend this product line.

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reply from Moen Consumer Services

Hello Lauren and thank you for your interest in Moen products. Our records show a Moen representative has assisted you with your Moen product. Should you have any additional questions, please contact Moen directly. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.