This is a book written for trainers, supervisors, workers, students and family. You will find you will use this book extensively in your field practice, both as a student and as a practitioner. By reading and completing the exercises in this resource you will effectively be participating in a course that would normally take far longer to master. You will learn more about why human behaviour occurs, and of course challenging behaviour, to enable you to gain a much clearer understanding of it. This will in turn enable you to be better prepared and more confident in responding to those clients who have challenging or difficult behaviour. You will then be better able to identify and meet the needs of all of the clients with whom you are working with. That is, after all, you're most important role. This book has been specially designed to be interactive and educational by ensuring you are given a series of activities that will allow you to interact with your learning both on and off the job. When you have completed studying this book you will be able to: List the range of basic human needs; Explain how our needs change according to our circumstances; Define the term "challenging behaviour"Explain why some clients use challenging behaviour to get their needs met. Describe the importance of team work when responding to challenging behaviour. Describe your role in the implementation of a formal response to challenging behaviour.Understand the fundamentals of positive programming. Describe your responsibilities when responding to aggressive behaviour. Explain how your own actions can reduce the number and intensity of aggressive incidents.By reading this book you will learn more about challenging behaviour and you will gain a much clearer understanding of it. This will enable you to be better prepared and more confident in responding to those clients who have challenging behaviour. You will then be better able to identify and meet the needs of all of the clients with whom you are working. That is, after all, you're most important role. This book has been used in many service settings from hospitals and rehabilitation centres, child care services, to custodial care as well as in the general community and family.
