After using this for several months, I have a few tips to help you get the most from this tool. When new, the bits are difficult to remove. That's a good thing! We don't want bits slipping out by accident. But if yours are too difficult to remove, as mine were, you can fix that easily and fast. For one thing, you can just blow into the tubes. The moisture from your breath is enough to lightly lubricate the channel so the bits come out easier. You may decide that it a silly idea and looks even funnier. The other things I tried that works even better is to remove ALL the bits, then coat them with paste wax before putting them back. After just a few trips in and out, they glide easily, yet remain in place securely. Other have noted that the steel of the bits seems soft. Well, it IS compared to impact-bits. This is a hand tool. So long as you use the bits in a hand driver, they seem just fine to me. But they are quarter inch bits, so the temptation is there to use them in your dirll or driver. You can do that, but do so with care. You can easily chowder the bit if you run it hard in an impact driver. The handle is comfortable and provides good grip. The shape of the blade allows applying extra torque with a wrench or pliers, but again, this steel is not terribly hard, so some caution is advised. Other than those small things, this is a good tool that saves space by storing all the bits in the handle. I like tools that save weight and space. I just wish this was more reasonably priced and had better steel in the bits.