I've been very impressed with this projector! For me it hit the sweet spot in price/performance. I've seen a few complaints about bulb failures and I myself experienced a bit of flickering with my bulb. Epson support is really top notch - I've never been on hold long and the people I've talked to have been empowered by their management to do whatever is needed to solve my issue. Right now the flickering seems to have stopped so only time will tell, but I'm very comfortable knowing they answer the phone and are willing to send out a replacement projector if needed.
There are lots of other reasons this projector is great - the image quality is wonderful- it's as good as everyone says it is! Black levels are interesting, I know there are better blacks on higher end models like the 4000 and 5040,but those models are 2-3x the price of this one! Overall a great projector for watching TV, playing video games, etc.
To be clear this is not "the perfect projector at any price" it is a product at an affordable price point and I am VERY happy with the tradeoff decisions the design engineers did to bring this product to market at the price they did.
Image quality is excellent.
Lens flexibility is excellent at this price point.
Black levels are acceptable at this price point.
Color, clarity and brightness are excellent, it's hard to imagine they could be better.
Fan noise is a bit loud, but acceptable given the price point. I do wish the fan was quieter. Might be the only negative. On eco mode it's not bad, but on Full brightness, you definitely hear the fan.