2-Year Plan for Refurbished Floor Care $50-$59.99

Walmart # 554264083

2-Year Plan for Refurbished Floor Care $50-$59.99

Walmart # 554264083
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Sold & shipped byWalmart
Peace of mind without the sticker shock.Plans protect above and beyond the manufacturer's warranty.
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About This Item

Peace of mind without the sticker shock.Plans protect above and beyond the manufacturer's warranty.
Customer Reviews
4.4 out of 5 Stars
1-5 of 1034 reviews

Protection Plan canceled after filing claim

The Bissell originally worked great! We loved it. But as the months passed it began to do its job with less and less enthusiasm, if you know what I mean:) I did everything the manual said to do but it seemed to lose more and suction power. In quick succession the cleaning solution sprayer quit altogether, then the heating function quit, and finally the all important scrub brushes quit turning and with virtually no suction power the thing made more of a mess than what it cleaned. But not to worry, I had purchased the 2-year Walmart Protection Plan! We were covered! So I got online, followed all the directions and filed a claim with Asurion who backs Walmart's Protection Plan. The claim page asked questions which I answered. Then clicked the"File Clain" button and waited for their response. A few hour later they send an email asking for more info. First they wanted "proof that I had purchased the Protection Plan" Huh??? I had originally given them the Walmart receipt number for the plan. Actually I sent a pdf of the entire Walmart transaction page showing Plan number, Bissell, and what card the itemized total was charged to. Then they wanted a receipt from a charity that I had donated what was left of it to. OK. We took it down to Goodwill gave us a receipt that was signed and dated. I scanned that to a pdf and then converted the receipt Walmart emailed me to another pdf. I went to the email that had asked for the 2 docs and clicking on their "Upload Documents Now" button I uploaded both docs. Asurion then rewarded me for doing what they asked by putting a big "Thank you for uploading your documents We'll review the documents and contact you within 1 to 3 business days". And the I waited, and waited about 9 business days or given the fact this Walmart was open 7 days a week wouldn't it be 13 business days? No mater, because I logged into the Asurion site where I originally filed the claim and it said my Protection Plan was cancelled.

Great product !

Got it home put it together with minimal difficulty referring to the manual from time to time . Filled with water and it took several minutes to heat up . I did the whole house myself as we have laminate floors . We could tell the difference right away ! Great and the steam actually cleans the floor. I shopped on Amazon etc but for an item like this Walmart was my first choice as for piece of mind and also the Warranty . I got this item CHEAPER / WITH A 2 YEAR WARRANTY AT WALMART THAN JUST THE UNIT ITS SELF AT ALL THE OTHER PLACES I LOOKED! Happy with the steamer and the purchase at Walmart

Love my shampooer

I purchased this shampooer after doing a thorough review of what was available in my price range. I was really worried because of the negative reviews but all shampooers had them. This machine exceeded my expectations. I love the look of the machine. The tanks are clear so you can see what's being pulled from your carpets and it looks beautiful. It is light weight without being flimsy. It is easy to use and filling the tank and removing dirty water is so simple. There were complaints about the plastic being too thin, but I am OK with it. The machine is lightweight and I am just very careful when removing and placing the tanks on and off the machine. I cradle them with both hands for safety. This machine does an awesome job cleaning the carpet and I get about 99% of the water back out. I can shampoo whenever I want and know that the carpets are clean. Happy customer. I did buy the extended warranty just in case.

Worth it

I was pleasantly surprised at how hassel free walmart made replacing my vacum. In the past when trying to work with companies on product warranty repacement, it was a horrible experience, I had to work with a third party company who DID NOT sell me the product, I had to pkg the product to sent to them at MY EXPENSE. So I stopped buying warranty's. When I purchased a Eureka vacum at Walmart at first declined the warranty, but the sales person advised me walmart stands by their products & if something should happend I would be dealing directly with walmart, so for $5, I puchased the warranty, and how true it is, about 1 1/2 yr later the vac just would not turn on, so I called the number provided, talked to a walmart employee, gave the info needed, and in one day, I recieved an email gift card for the full purchase pluse tax, didn't have send anything in. WHAT A GREAT EXPERIENCE!! On top of that when I went to order a new vac at walmart.com I had an issue at submitting final order, so I called instead, two days later, I recieved an email from walmart tech dept sending regrets for the issue with a $10 egift card. Now that is good customer service. KUDOS WALMART.

Excellent Product for the Price

I had the exact same vacuum for 10 years. It just died and I immediately went in search of another one just like it. It has a very powerful suction and rarely ever gets clogged. It is very simply made and easy enough to take apart to unclog myself on the rare occasion that it may be necessary. I love the new clear hose which allows you to see if something is stuck. This is a great new feature. The only reason I gave it a 4 star rating is because this one just recently started making a whirring sound when I shut it off. It almost sounds like it doesn't want to shut down. My old one never did that. I did purchase the $3.00 two year extended warranty on it and I suspect I may need to use it. Though I still love this vacuum! It is awesome! Highly recommend it. It is very durable. Used the last one at my church for 7 years before bringing it home to use at home. It can really stand up to a lot of abuse. Not everyone was gentle with it. Highly recommend the Arm & Hammer bags for it too. They really smell nice, better than Febreeze one that came with it. Never loses suction till bag is really full too. Amazing product!
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