2 Year Accidental Damage Protection Plan for Unlocked and Prepaid Mobile Phones $100 - $149.99

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By: Generic
Walmart #: 551895278
2 Year Accidental Damage Protection Plan for Unlocked and Prepaid Mobile Phones $100 - $149.99
$34.00
$34.00
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This item will be delivered via email. Simply add it to your cart like a regular item. During checkout, you'll be asked for an email address where you'd like this item sent. After you make your purchase, it will be emailed to you shortly after your order is processed.

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Pickup

This item is not available for pickup or at any of the Walmarts within 50 miles of your location.
Peace of mind without the sticker shock.Our Care Plan protects your mobile phone from failures such as drops, spills, and cracked screens. No deductibles or hidden fees.

About this item

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Best seller ranking:

Customer Reviews

Customer Reviews | 199 reviews | 4.4 out of 5

4.5 stars

199 reviews | 4.4 out of 5

4.5 stars

199 reviews | 4.4 out of 5

92%
Would recommend to a friend
5 stars
147
4 stars
23
3 stars
13
2 stars
3
1 stars
13
1-5 of 161 total reviews
92%
Would recommend to a friend

Age

Gender

A MUST!!
7/25/2016

Customer review by happycell

5.0 stars 7/25/2016 by happycell
by happycell

I have broke more than one phone I bought on line or in store. It cost less to put a plan on phone than to buy a new phine. ...How it works, say ur scream cracks, or u spill liquid on it, or drop it n speakers stop working. ... well call number on ur walmart recipe or booklet u get w plan. Give info and they send u a label in the mail, u send ur phone back in ( it's good to have a back up phone ) then u get an on line gift card u can print up once they get the message through fed ex that it's on its way, or send u a check in the mail. You get the full price of tax and idiom cost back. Make sure to make copy of ur recipe this will be needed and recipes fade in time. I like to put all booklets and copied recipe and orange recipe in a plastic zip lock baggie, helps me to remember 2-3 years latter when calling in a claim what it went to. If u buy ur plan online print up ur infi. Walmart might help u with this. But it's easier to recover if lost. The protection plan company walmart uses keeps a record of on line I think. I know they have pulled up what I bought online before w dates. This is a must buy, well invested $.

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happycell
Would recommend to a friend? Yes
Accidental Dam. Protection Keeps Me Shopping Here!
9/16/2013

Customer review by An anonymous customer

5.0 stars 9/16/2013 by An anonymous customer
by An anonymous customer
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

So, just these protection plans are the reason I buy my electronics (phones, tablets, computers) from Walmart... Walmart is inexpensive and allow you to insure your products. The only downside is that theft and lost is not often covered by these plans (and also other competitor plans). The only competitors I really look at are Best Buy and I believe Office Depot have similar protection plans. I don't find Fry's Performance Plans to be comparable, I believe it is not an "accidental damage" plan... they tried to refuse a covered item because the case warped open on a laptop I had -- but I told them over 4 years of usage, this is "NORMAL USE" and they honored a dead device -- which is their plan's concept, can you *use it* does it give you performance; Walmart and other venders are accidental, which is much better...

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An anonymous customer
Renton, WA
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Walmart's Web site makes it hard to find
1/17/2014

Customer review by SBA1950

4.0 stars 1/17/2014 by SBA1950
by SBA1950
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

1. The link on the page with the cell phone, Samsung Galaxy SIII, is for cell phones that sell for up to $199. The SIII has been sold for $299-$399. If you go to the link, you see it is the wrong plan, but that page does not give you a link to all plans. 2. Unlike almost all service plans or contracts, this one requires a $49.95 payment if you have to return the phone for service. I have been told by a Walmart associate that has worked in the cell phone department for over 5 years that they have had good experiences with this plan and on the lower priced Straight Talk phones, the customer normally just gets a gift card in a few days so they can buy another phone. You will normally know in less than 48 hours what action they are going to take, thus you can get a new phone that day and use the gift card for groceries or whatever. This is one reason that on the phones that accept the optional SD card ( $9.95), it should be used from day one to store the address book, photos and videos.

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SBA1950
Cherokee Village, Arkansas
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Female
Usage:Never
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
NO MORE BUSINESS FROM ME!!!!!
5/25/2016

Customer review by DisappointedToSayTheLeast

1.0 stars 5/25/2016 by DisappointedToSayTheLeast
by DisappointedToSayTheLeast

This sounded like such a great deal! HOWEVER, I was told, by three different reps when calling in before I shipped out my damaged phone, that AS SOON as they see that UPS scanned my damaged phone and it is on it's way, they will send out my replacement phone. THREE representatives told me that. UNTIL I finally shipped my damaged phone (and made arrangements to not have a phone for 2 days) and called back to make sure they saw UPS had scanned it, and now they are telling me that it will be longer, possibly 5 business days!?!?!?!? At first I was told (by two reps and a supervisor) that this was for a completely "random" verification process that they do every now and then, but when I talked to the final person (in a long line of representatives, supervisors, etc.), she told me that it wasn't random, but it's what they do for ALL CELL PHONES? I asked if there was any way to get this faster, since I was told the wrong thing several times, and the answer is NO? "That's just the way our company works" I was told. I have never been so angry at a company in all my life, nor am I a "complainer" about how I've been treated, but I just had to make an exception for these people. So I'd say make sure you read all the fine print, etc, very carefully, but even then, these people will STILL tell you to your "ear" the wrong information several times over. I could go on and on, but I guess I'll leave it at that. I'm extremely disappointed that not one person cared to try to make this right.

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DisappointedToSayTheLeast
Would recommend to a friend? No
Worth it for electronics!
2/22/2014

Customer review by BabyCici

5.0 stars 2/22/2014 by BabyCici
by BabyCici
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

My cell phone died just after my warranty expired. I filled out the claim information anyway. To my delight, my warranty was honored and I was sent a reimbursement to buy a new phone. How wonderful! I couldn't be more happy or grateful!

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BabyCici
Polson, MT
Would recommend to a friend? Yes
Age:35 - 44
Gender:Female
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
1-5 of 161 total reviews See all
1-5 of 161 reviews

Customer Reviews | 199 reviews | 4.4 out of 5

Customer Reviews

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Customer Q&A

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Questions & Answers 128 questions
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DOES THIS PHONE COME WITH A BATTERY?? IF NOT WHY??? AND IF NOT WHERE DO I PURHASE ONE AND HOW MUCH IS THE BATTRY?
by JAMES CANADA 12/21/2012
11 answers
  • A. To the best of my knowledge, all new cellular phones come with a battery and phone charger.
    by fixerbob9/7/2015
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  • A. yes--a very nice one
    by baytyme7/23/2016
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  • A. yes the phone comes with a battery.
    by rosiethebird127/2/2015
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  • A. Yes, James this phone does come with a battery.
    by squookie7/2/2015
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  • A. It comes with a battery. If you need a new one at any time I don't know where in town to get one, you would probably contact straight talk to send you one.
    by blondi5597/2/2015
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  • A. Yes it has ever thing with it. Included a Battery and Charger
    by Gool7/2/2015
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  • A. When have you ever bought a phone without a battery? It comes with earbuds and a charger as well.
    by Elidommom7/2/2015
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  • A. YES
    by rgr4637/2/2015
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  • A. YES THIS PHONE COMES WITH A BATTERY
    by SALLY047/2/2015
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  • A. Yes it comes with a battery.
    by LostJim7/2/2015
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by Annie 11/21/2012
7 answers
  • A. Nope then you should be covered. If you have any problems with the phone within 2 years just contact the phone number you have for the protection plan.
    by chrishe1233/12/2016
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  • A. There should be details on the receipt about registering your product online. That needs to be done in order for the phone to be covered.
    by ARFiles3/12/2016
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  • A. Is there?
    by Supercalifragilistiz8/9/2015
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  • A. There are no gotchas. they usually send you a gift card for the price that you paid for the phone. You can then purchase any phone that you want too.
    by Tiredoldhag196711/1/2015
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  • A. No
    by eyem4reel10/27/2015
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  • A. Keep your receipt. You need it when you send it in to verify coverage.
    by boing8/9/2015
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  • A. no
    by Meyers0611/11/2015
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