Eye Studio Master Liner, Sapphire Strength - Each

Why change the formula and tip design of one of the best long lasting eye liners on the market? I have been using this product since it came on the market many years ago and have recommended it to everyone. I work in a humid environment and this eyeliner was the only one that stayed put all day. It took me years to find one that would perform in the environment I work in. I have been using the new formula for 2 weeks and by noon it has faded and started to run everywhere, including into my eyes. I'm so disappointed with this product. I really don't understand why it has been changed...? Please take note of the recent reviews you have on your page because we are all saying the same thing. Bring back the old formula and flexible tip because this product does not work!

I've been buying this eyeliner for several years and rely heavily on it for convenience. They've unfortunately changed it recently... the new version pen tip is thicker and less flexible and therefore much harder to use; I end up with a bulky line when I want a fine line for my day job. Very disappointing. Also to note, the eyeliner changes between countries e.g. NZ and Germany. The one in Germany was also useless.