Warranty information
Our warranty policy does not cover normal wear and tear, user errors, or damage resulting from improper washing or care. If you believe your item qualifies for a warranty claim, please proceed with the submission process. Please note that submitting a claim does not guarantee approval. Once you complete the form below, our warranty team will review your claim and respond within 3-5 business days. We may request proof of purchase, photos of the defective product, or additional information for verification purposes. If your claim is approved, we will replace your item with the same product or, if unavailable, a product of equal or lesser value.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.