Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney

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Hardcover, Currency Doubleday, 2008, ISBN13 9780385523868, ISBN10 0385523866
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Hardcover, Currency Doubleday, 2008, ISBN13 9780385523868, ISBN10 0385523866

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Hardcover, Currency Doubleday, 2008, ISBN13 9780385523868, ISBN10 0385523866

"It's not the magic that makes it work; it's the way we work that makes it magic."
The secret for creating "magic" in our careers, our organizations, and our lives is simple: outstanding leadership--the kind that inspires employees, delights customers, and achieves extraordinary business results.
No one knows more about this kind of leadership than Lee Cockerell, the man who ran "Walt Disney World"(R) Resort operations for over a decade. And in "Creating Magic," he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world's number one vacation destination. But as Lee demonstrates, great leadership isn't about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include:
Everyone is important.
Make your people your brand.
Burn the free fuel: appreciation, recognition, and encouragement.
Give people a purpose, not just a job.
Combining surprising business wisdom with insightful and entertaining stories from Lee's four decades on the front lines of some of the world's best-run companies, "Creating Magic "shows all of us - from small business owners to managers at every level - how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives.

Specifications

Number of Pages: 270
Number in Series: 1
Original Languages: English
Author: Cockerell, Lee
Publisher: Random House Inc
ISBN-13: 9780385523868
Assembled Product Dimensions (L x W x H): 5.50 x 8.50 x 1.00 Inches
ISBN-10: 0385523866
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Customer Reviews | 2 reviews | 4.5 out of 5

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3/20/2010

Customer review by Zooguy

4.0 stars 3/20/2010 by Zooguy
by Zooguy

An excellent read for operations managers. Gives advice that is practcal and can be acted on immediatley in any business. Gives some clear customer service standards that can be adopted by any work group. If you can't afford $3K for a full week at the Disney institute - This book is the next best thing and a whole lot cheaper. The only suggestion I had was a little bigger print for us "mature folks".

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Zooguy
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Age:55 - 64
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Gender:Male
Hands Down Must Read!
7/21/2014

Customer review by CauseImHappy2

5.0 stars 7/21/2014 by CauseImHappy2
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If you want to get anywhere in any job this is a must read. You will learn so much. And even if you don't learn, it's a great read with lots of funny stories.

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Customer Reviews | 2 reviews | 4.5 out of 5

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