I PURCHASED THIS GRILL FOR MY CAMPER. I PUT IT TOGETHER AND USED IT WITH NO PROBLEMS. THE SECOND TIME I USED IT ,THE HANDLE BROKE, THE ONE ON THE LID. I CONTACTED THE COMPANY, THEY SAID WITHOUT A RECEIPT, THEY COULDN'T HELP ME. I PAID CASH FOR IT, THEN THREW THE RECEIPT AWAY. NOW, HOW MUCH COULD A HANDLE COST THE COMPANY? I'M SURE IT COST A LOT LESS THAN MY REVIEW COST.
It's nice to have the ash receiver, but I've purchased this grill twice within 6 years, and both times the ash receiver rusted off. No rust on top of grill, just around the ash receiver. When I called the manufacturer to report this defect, their reply was just don't buy the grill again. I told them I like the grill except for this one defect. They did not offer to report this to their quality control people or anything! Why would the same part fall off of each purchase? My answer, defective! And they don't stand behind their product.
I purchased this grill, and had planned on giving it to my daughter as a house warming gift, but, we ended up returning it. Had I inspected all the parts prior to assembly, I never would have made it to the point of discovering that half of the wing nuts were stripped before ever being used. Once assembled, was when I discovered multiple issues. For starters, the lid, when closed, left about a half inch gap in the rear due to improper hinge alignment. Also, the bottom storage rack, had multiple wires whose welds had broken loose. The paint was chipped and peeling off of both the lid, and base of the grill, and, the porcelain coated (painted) grate was losing it's coating in multiple places. We ended up buying the Aussie Walkabout, from another place, to give to her.