Perhaps the noise level is to be expected at this price range but I was really shocked. I'm a cat breeder and can't use it around the cats because while they are used to vacuums, the loudness of this one throws them into panic mode.\n\nI use a pine pellet litter and this vacuum just throws it around the room and will not pick it up, my Dyson didn't either so not shocked there.
We just got a new dog, a rescue, and he is having trouble adjusting to the new dog food. Needless to say I've had some lovely messes to clean up. Out of desperation because my carpet shampooer broke I went to get some spot cleaner and scrub brush. It worked amazingly, I barely scrubbed in a circle and blotted it with a towel and the spots are gone. The only problem is now I have white spots on the carpet from where it got all the dirt out.
2X means mix half and half with water (as directed) to fill the the concentrated soap tank. This results in many gallons of cleaner from one bottle.\nCompleted two medium sized rooms with about half the concentrate made from two capfulls.\nSingle soap pass and single rinse pass in our Hoover MaxExtract followed by a drying pass effectively eliminated any hint of odor and residue from some very non-housetrained puppies and also removed the Lavender Scent from the morning's cleaning that seemed to have confused the dogs about which side of the door is outside. Looking forward to when the puppies move out or finish training and we can run the Lavender again.\nThis product does not add any odor to inhibit pets from urinating or help in training them, nor does it claim to. Bissell and others make separate products for that.
I have 3 dogs 4 kids and older beige carpet. The carpet has been abused pretty heavily but two solid cleanings with the woolite oxy shampoo made the carpets liveable again. It holds up to the pet hair the vacuum misses and is a great spot cleaner too. Overall I am veey happy with my purchase.
Could not rate for durability as it is a new purchase so I had to rate it average. It replaced a Bissell rug shampooer that died and did not have the heating upgrade. Applied it to two pet dog stains and the extra heated water and recommended shampoo solution removed the stubborn stain its predecessor did not. IMHO this new unit extracted the water from the carpet in a more efficient fashion. The jet stream feature seems nice but have not had an occasion to use it.
This is a nice looking vacuum cleaner and easy to use. It is somewhat irritating to have the attachments placed as they are on the handle - I kept bumping them and knocking one or two off. Good strong suction, follows along nicely when vacuuming. I wanted a canister vacuum primarily because my new house has mostly hard floors and the Hoover upright I have is a lot of hassel to use on hard floors, though it is great on carpet.\n\nHOWEVER... if you have any dust or pollen or any sort of dirt that is fine grained, this vacuum is a disaster! It is a time consuming MESS to clean out the dirt container if you have dust. I have been using an upright Hoover Wind Tunnel for years and am used to the pleated paper-like fine filter - take it out, a quick bump the most of the dust is off, empty the plastic container that holds the dirt and you're ready to go again. In this Bissell model, all that fine dust goes beyond the removable dirt catcher (after leaving it a total mess - best cleaned with an air compressor and powerful air stream (which, luckily, I have) and on into the pre-motor filter. The pre-motor filter is a sponge-like material and can't be blown out with an air compressor. I can see that in Spring when there is a lot of Pine pollen in the air this will mean replacing the pre-motor filter every time or two I would vacuum. Meanwhile, ordinary fine dust would compel replacement frequently, as well. These pre-motor filters are $3. each - so this would be a very expensive vacuum to operate. I am returning it.