I bought a Seagate hard drive for saving pictures and within 2 years it crashed. I understand that electronics have issues sometimes but Seagate wanted to charge me $1200 for data retrieval. It's pictures so I can't spend that much to restore them. I will never buy another Seagate hard drive. They do not support the customer in these situations. It's all about the money. They think that people will pay anything to get their data back and it's just not possible.