Business Name: Cymax.com
Seller reviews
Most helpful positive review
5 out of 5 stars review
These are great looking, sturdy, and high quality bar stools They were easy to put together. The Walmart price is incredible. I had different stools from the same manufacturer and the were a lot more money. If you look around the internet, you will see the exact same bar stools for a lot more money! Great value and great product!
MBPW
Most helpful negative review
1 out of 5 stars review
This company is aweful
They say that this product is returnable but they wont return it
I didnt like it bcoz there is NOT enough support for mattress
Mattress dips in through the BIG gaps between support
Only the people who were communicating between me and this company were polite and nice
Bedd
487 reviews
Sort by
- 1 out of 5 stars review02/12/2017This company is aweful They say that this product is returnable but they wont return it I didnt like it bcoz there is NOT enough support for mattress Mattress dips in through the BIG gaps between support Only the people who were communicating between me and this company were polite and niceBedd
- 1 out of 5 stars review02/08/2017This desk came with many damaged pieces . I had to order replacement parts not from company it was ordered with but the company who made the desk. I did as direct in ordering parts but have never received confirmation that they received my request. I will see if replacement parts ever show up. Not impressedSpudchick
- 1 out of 5 stars review01/23/2017I will never purchase anything from seller again The chair was not what I expected Poor instructions as to how to return it plus 25% Restocking fee is outrageous Most places only charge 10% As far as I'm concerned the entire transaction was a joke I'm elderly and hot tookJuder
- 1 out of 5 stars review12/27/2016I order the espresso color form Walmart. Walmart send me the receipt for black color. After few days I received a tracking number from cymax website. When I received the package the table was in light oak (taupe color). Return process is burdensome and slow. Still not sure if they pay for the return!Sepehr
- 1 out of 5 stars review12/20/2016Customer service has been slow in getting this product returned. I called the same day I received it and discovered the damage, took pics and sent and didn't hear anything back until I sent another email. They just responded today asking me for pics AGAIN! Really? I now have a nice big box of garbage sitting in my living room!Sultana
- 4 out of 5 stars review12/20/2016Arrived on the scheduled day. Assembly was straightforward. The only difficulty was removing the staples which held the bags containing the hardware. Could not get enough leverage to remove them completely. Several broke and left sharp ends embedded in the bottoms of the chairs and table. I would consider making another purchase from Cymax.comAnon
- 1 out of 5 stars review11/13/2016Walmart should not be doing business with Cymax because of their restocking policy. If you choose to return an item you have to pay them. There is no such thing as restocking!! That should be the stores responsibility, not charge the consumer almost 18 dollars for something I didn't use and am returning in perfect condition!!Buyerbeware
- 1 out of 5 stars review11/04/2016After ordering over two months ago we still have no received our furniture. We have received two sets, both damaged. We have had to take off work to receive these shipments. The shipping company said that they have had a lot of issues with items they get from Cymax because of the way they package it.Asyv
- 1 out of 5 stars review10/18/2016Their return policy is NOT a Walmart return policy. You cannot return this to the store. You must appeal to Cymax, a Canadian company. They will correspond with the manufacturer (in China!) and then perhaps grant you some compensation, at an unspecified and far future date. Or not. I would stay away from buying things that are not backed by Walmart in the USA.Mike
- 1 out of 5 stars review10/11/2016I recommend no one buy anything from Cymax as a third party. They refused to answer any emails after the first. I'd also recommend Walmart drop them from their online store since I've never encountered any such problems with Amazon third parties-- Amazon actually refunds the purchase and deals with the distributor themselves.Rachel
About Seller
Why Buy From Cymax Stores? PERFECTION is the philosophy of our online furniture business. We take the time to process your order with the utmost care, to ensure that your furniture needs are met to your satisfaction.From the time you pick up the phone, you will be greeted by a friendly customer service representative who can help you. All of our sales staff and customer service representatives are fully trained and knowledgeable about the products we offer. We strive for ultimate customer satisfaction. Whether you have product inquiries, shipping questions, or just want to confirm your order, please let us know and we would be more than happy to assist you.
As one of the fastest growing e-tailers with more than 100 specialty online stores, we have one of the largest selections of products on the web. Our browsing features make it easy to find exactly what you want among our hundreds of choices with only a few quick clicks. Can't find what you want? Email us. If we don't have it, we will try to get it just for you!
We sell only brand-new merchandise from the top manufacturers in the world. All the brands we sell carry the full manufacturer's warranty. We stand behind the quality of every item on our site.
Tax policy
Sales Tax
Cymax Stores does not charge Sales Tax within the USA, except within the state of Virginia.