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Purchase Pals LLC

3.6 stars out of 5
63%
Overall Positive Rating
Business Name: Purchase Pals LLC

Seller reviews

Most helpful positive review

5 out of 5 stars review
I never received the item in the mail. I contacted the merchant (Purchase Pals LLC) and gave them the order number and they promptly issued a credit my account which should appear in a few days. They were great about communicating to me through email and I am very pleased with their customer service.
BrenF

Most helpful negative review

1 out of 5 stars review
Never received the item I ordered. I received the wrong item and had to send it back thinking you would send me what I ordered , but no , I got an email that the cost of the item would be put back on my card. So I still don't have what I wanted. Will never order from you or Walmart again. Very disappointed
Mike
344 reviews
Sort by
  • 1 out of 5 stars review
    01/27/2017
    Never able to speak with anyone, only option is to leave a message. Have left SIX messages over the past three weeks with two different phone numbers to contact me and have heard nothing. Very frustrating, especially since I am looking to get my $114 refunded.
    Shelvy
  • 5 out of 5 stars review
    01/13/2017
    I never received the item in the mail. I contacted the merchant (Purchase Pals LLC) and gave them the order number and they promptly issued a credit my account which should appear in a few days. They were great about communicating to me through email and I am very pleased with their customer service.
    BrenF
  • 1 out of 5 stars review
    12/17/2016
    Wal-mart should not have this vendor on there shopping list, this is the kind of business that will keep people from even shopping at wal-mart . They don't know how to fix there own mistakes, they are rude, nasty, & disrespect , which is not a way to run a company.
    Kenny
  • 1 out of 5 stars review
    12/10/2016
    Just from the one purchase I made, I would never buy from this seller again. I imagined a ring that was marked down from 250$ to 17$ would be a decent ring. But so very disappointed in the quality as I probably could've gotten better quality from a quarter machine.
    Disappointed
  • 1 out of 5 stars review
    11/29/2016
    I ordered a gravy boat. I received bowls instead. Upon reaching out to the company I was told I had to resend the incorrect item back. They would refund me, then I had to reorder what I originally wanted?!?! No way will I reorder. I sent the incorrect item back and will never order from Purchase Pals LLC EVER AGAIN.
    Sarah
  • 1 out of 5 stars review
    10/01/2016
    I would not order anything from this seller again. I would be afraid to because of the poor quality of these sheets. So sad this turned out to be such a unwise purchase!!!!! I would suggest just taking this brand off of your list of things to sell...due to such a skimpy, poorly made product.
    Neelie
  • 1 out of 5 stars review
    09/12/2016
    Tried to call customer service after receiving the complete wrong item and instead of being able to speak to an actual person over the phone, your forced to leave a voicemail and then they will EMAIL you their response. Their only way to communicate to buyers is through email which is insane! Never expect to talk to an actual person on the phone. I would never buy from this "company" ever again.
    MEDIOCRE
  • 1 out of 5 stars review
    08/13/2016
    I emailed earlier that I want to return them and haven't received a response to my email yet. a link just appeared following my one star rating. Says to click here to contact support and make this better. I will try that. Oh well that was just a link to Walmart referring me back to purchase pals
    SUmeji
  • 1 out of 5 stars review
    08/09/2016
    Never received the item I ordered. I received the wrong item and had to send it back thinking you would send me what I ordered , but no , I got an email that the cost of the item would be put back on my card. So I still don't have what I wanted. Will never order from you or Walmart again. Very disappointed
    Mike
  • 1 out of 5 stars review
    02/04/2017
    One star because I had to in order to leave a review... The only thing I'm tankful for is getting my money back.. I will never purchase from this company again.
    NikkiB

About Seller

Purchase Pals has a long history of providing great customer service. We offer a wide range of products from hundreds of suppliers. We are always negotiating to drive down prices to save our customers money because we know that is most important these days.

Tax policy

You will be charged tax in states where we have NEXUS.