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Build.com

4.3 stars out of 5
83%
Overall Positive Rating
Business Name: Build.com

Seller reviews

Most helpful positive review

5 out of 5 stars review
Great packaging. I purchased 2 of these. They came in a 3.5" OD heavy duty cardboard Tube with 3/16 Wall X 8' long.
twmm

Most helpful negative review

1 out of 5 stars review
The concept of this product is awesome, unfortunately there were parts that were not included. The part that was missing was very vital to making the item complete. I am not exactly sure what the piece was called, but it allowed the item to spend without constantly stopping. This cost way too much to have this crucial item missing.
jdang813
230 reviews
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  • 5 out of 5 stars review
    12/06/2016
    Great packaging. I purchased 2 of these. They came in a 3.5" OD heavy duty cardboard Tube with 3/16 Wall X 8' long.
    twmm
  • 1 out of 5 stars review
    01/09/2017
    The concept of this product is awesome, unfortunately there were parts that were not included. The part that was missing was very vital to making the item complete. I am not exactly sure what the piece was called, but it allowed the item to spend without constantly stopping. This cost way too much to have this crucial item missing.
    jdang813
  • 5 out of 5 stars review
    01/08/2017
    Same feedback for seller: Excellent delivery time. Product is more than satisfactory. Easy install, very bright light. Really improved descktop reading conditions. Received product as described. Very satisfied. Would recommend to anyone in need of a new 13 Watt Cool Light.
    RichardF
  • 1 out of 5 stars review
    08/23/2016
    As the description says, we thought we were buying a flushing "kit", to include hoses and 5 gal bucket. All we have received was the pump. Wal Mart pushed me off to Build.com, Build.com sent me to some voicemail that promised I'd get a return call with in 24 hours and its 3 days later....no call! No one wants to even address this.
    Maria
  • 1 out of 5 stars review
    08/18/2016
    I WILL NEVER PURCHASE ANYTHING FROM THIS COMPANY EVER AGAIN!!!! The product they want me to keep DOES NOT FIT my cabinets!!!!! And they sent me 2 different kinds of handles to begin with!!!!! They still insist that I purchase handles that DO NOT FIT my cabinets!!!! I am better off just going to Lowes or Home Depot to purchase this item so I knows that they fit and match!!!
    tunage63031
  • 5 out of 5 stars review
    01/08/2017
    I was impressed with both the package and speed of delivery of my lights. I received them much sooner than I expected at no additional cost because the shipping was free. I highly recommend doing business with them as a result.
    rdf59
  • 1 out of 5 stars review
    01/01/2017
    When I tried to start the order they wouldn't let me as soon as you shut it off and then I will it take a ship to me to return it and they charge me for returning item that's crazy
    Shatanya
  • 1 out of 5 stars review
    12/26/2016
    Contacted build.com about my order sitting at UPS, and was basically told is was my responsibility to find the lost delivery. Will never deal with this company again!
    viper69
  • 5 out of 5 stars review
    12/15/2016
    Product is exactly as expected. Nice quality. Adhesive backing is appropriate. Easy to work with. Looks great! Would recommend Build.com to other buyers.
    HappyCamper
  • 5 out of 5 stars review
    12/13/2016
    I ordered in 2 batches since I didn't order enough the first time (forgot about bathroom under-sink cabinet doors) and both were delivered sooner than I thought I'd get them. Within 2 days.
    SandyInVeniceFL

About Seller

Build.com on Walmart offers products for all your home improvement needs including plumbing, HVAC, lighting, door hardware, flooring, tools, appliances, power equipment and home decor. If you have questions about a hard-to-find product, our friendly and knowledgeable customer service representatives are here to help. They can be reached at 1-855-439-4712

Tax policy

Build.com, Inc is located in California and we are obligated to collect California Sales Tax on any items shipped to destinations in California. We are not obligated to, and do not, collect sales tax on orders shipping to destinations outside of California. For those customers purchasing from Build.com and shipping to California, Colorado, Oklahoma, South Dakota or Vermont: We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.