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AASKUS

3.8 stars out of 5
69%
Overall Positive Rating
Business Name: Tool King

Seller reviews

Most helpful positive review

5 out of 5 stars review
Fast ship and great product. Convenient purchase at a good price.
Julie

Most helpful negative review

1 out of 5 stars review
I have been trying to return this since, I got it. I have emailed them 3 times and get the automatic, generic response....."We will get back to you." This is over the last 4 weeks! I even informed them that I was going to inform Walmart of their poor customer service.
Kathy
149 reviews
Sort by
  • 5 out of 5 stars review
    03/03/2017
    Received quickly, packaged well, very pleased with my purchase from Tool King.
    stitchnovice
  • 5 out of 5 stars review
    12/02/2016
    Fast ship and great product. Convenient purchase at a good price.
    Julie
  • 1 out of 5 stars review
    02/05/2017
    I have been trying to return this since, I got it. I have emailed them 3 times and get the automatic, generic response....."We will get back to you." This is over the last 4 weeks! I even informed them that I was going to inform Walmart of their poor customer service.
    Kathy
  • 1 out of 5 stars review
    11/01/2016
    I ordered a raincoat for my dog that took weeks to arrive. It was too small for my dog so I had to return it and then order a larger size. There was no exchange option. I can't say if I like it because I'm still waiting. Rainy season will probably be over by the time I get it.
    piggynrick
  • 1 out of 5 stars review
    01/04/2017
    Overpriced item. Contacted customer service already and would not price match to Amazon's price for same item. This is also way over priced compared to local stores.
    GC123
  • 1 out of 5 stars review
    12/16/2016
    Unable to return at store- have to pay to return to vendor and only in new / unopened/ condition. None of this was stated online before I ordered this.
    KIDZ
  • 1 out of 5 stars review
    12/12/2016
    This product was 3 times the price it is in the store. I tried to cancel within an hour of ordering it and was told it was too late, it already shipped.
    JellyMom
  • 1 out of 5 stars review
    12/09/2016
    The one I got is broken. This is the worse product i have even order in Walmart. And can't return in the store. I have to sent it back and pay shipping fee. The shipping fee is more than the product I spent. DON'T WASTE money on this trash!
    disappointed
  • 1 out of 5 stars review
    12/08/2016
    Shipping time is horrible I still have not got my product I would not recommend ordering from here again takes way too long to get what you order. If I ever receive it I will update my review as far as the product goes.
    nnorton11
  • 3 out of 5 stars review
    11/30/2016
    This review will be edited upon successful and timely completion of replacement process. I received damaged product and have been in email discussions about replacing the broken parts.
    LacyAnne

About Seller

We started out as a tool store in 1978 and quickly gained national exposure within our first five years of operation. In the '80s Tool King was named an Inc. 500 Company for three successive years, and we then continued our physical expansion into the '90s. In 2001 we took our business online and haven't looked back. Like many online companies we started selling on marketplaces - eBay to be precise - before we even had a website. In 2004, we launched our own e-commerce site and later that year we were recognized as an Internet Retailer Best of the Web Top 50 Retailing Site. Since then we've remained on the Internet Retailer Top 500 list every single year. The following year we were named the Top 28th fastest growing e-commerce company by Internet Retailer and two years later Home Channel News presented us with the Golden Hammer award for Specialty Retailer of the Year. In 2009 we built a new website and continued to focus on increasing market share by offering more products, gaining more visitors and growing our business on marketplace channels. By now we'd long consolidated all of our stores into one superstore and warehouse center. Early in 2013, the exclusive Walmart.com marketplace chose us as one of their select partners. A few months later we finished building the JUMBO Platform, an e-commerce sales solution for manufacturers, suppliers and distributors. And by the end of the year we'd already gained half a million drop ship SKUs. By 2014 we decided we needed a new name - a label that better reflects how our business has evolved. Tool King now lives on as a subsidiary of Tonzof. This year promises to be one of our biggest years yet. Check out our news blog for all the latest updates! Over the last four decades we've seen first-hand how economic fluctuations, the digital transformation and other events influence consumer shopping trends. Our ability to challenge, innovate and adapt is why we continue to be a leader in the retail industry through all these years.

Tax policy

We collect sales tax for Colorado and California.