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Back to Neutrogena, Naturals, Fresh Cleansing + Makeup Remover, 6 fl oz (177 ml)

Customer ratings & reviews

4.3 out of 5stars
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Most helpful positive review

5 out of 5 stars review
Seller Verified Purchase

Love this product

Doesn't dry my skin out. Removes mascara and eye makeup gently!
Originally posted on
neutrogena.com

Most helpful negative review

2 out of 5 stars review
Verified Purchase

Not as described

I ordered this at premium price since they are no longer making this product. Once I opened I realized that the soap inside had been replaced by a different soap. The soap should be a creamy white gel with no scent. The soap that was in this bottle (and an additional bottle) was orange tinted with a strong perfume smell. Very disappointed in this business practice.
Kristy

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468 reviews
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  • 5 out of 5 stars review
    Verified Purchase
    10/14/2020

    Good Product

    Omg, i am so lazy when it comes to removing makeup after coming in from a long night, this soap right here does it all while in the shower no extra scrubbing or anything. Just wash face 1-2 times depending on how heavy makeup is and done. Leaves face soft too, not harsh. This is my make up remover!!
    Diana
  • 5 out of 5 stars review
    Seller Verified Purchase
    5/2/2020

    Best Product You've Never Tried

    This is the BEST make up remover I have ever tried! I have oily, but not acne prone skin. Because of this regular cleansers can irritate my skin and are actually a bit drying at times. However, this cleanser is gentle yet supremely effective. I especially love that I can use it to remove eye make up as well. I highly recommend!!!
    CJ in PA
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Seller Verified Purchase
    10/15/2020

    Best product ever!

    I have been using this cleanser for quite sometime because I find it to be reasonably priced and very effective. After I use toner, the cotton ball is clean. Please keep it on the shelves.
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Seller Verified Purchase
    6/13/2013

    Refreshing and not irritating

    I've used this product to remove everything, including mascara. The scent is refreshing and it doesn't irritate my eyes. I liked so much that I've also purchased it for my daughter's friend who has sensitive skin, and she loves it for the same reasons I do as well as the fact that it doesn't leave oily residue on her skin. She's in her late 20's.
    GINIVRIC
    Originally posted on
    My Store
  • 5 out of 5 stars review
    Seller Verified Purchase
    9/2/2014

    Leaves my skin clean and soft without a residue

    I really like this product. I use it twice a day to clean my face. It leaves my skin extremely soft and smooth without drying my skin out. It doesn't leave a residue.
    OilySkin1
    Originally posted on
    My Store
  • 5 out of 5 stars review
    Seller Verified Purchase
    3/26/2021

    Excellent for acne prone skin

    Take it from someone who has tried EVERY skin cleanser known to mankind in an attempt to help with my HIGHLY ACNE PRONE skin, THIS is the best skin cleanser I have ever used- 1) Removes makeup very well, 2) Leaves skin soft and moisturized, 3) Non-comedogenic, 4) Subtle clean scent. Love it!!!
    LessAcne
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    1/29/2016

    Love It!!!

    Love it!!! Super gentle. Gets all my makeup off including mascara.
    Brittany
    Walmart Associate
  • 5 out of 5 stars review
    Seller Verified Purchase
    12/30/2020

    Best face cleanser and makeup remover EVER!

    Neutrogena Naturals Fresh Cleansing is the best face was i have ever used. It is popular because most times I go to purchase at the store it is out of stock. I decided to go to the Neutrogena website to order. I purchased 10 so I would be stocked for a while. My face feels so fresh, clean and soft after washing with this. You won't be disappointed.
    Terry B
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Seller Verified Purchase
    7/16/2021

    Love this product

    Doesn't dry my skin out. Removes mascara and eye makeup gently!
    Originally posted on
    neutrogena.com
  • 2 out of 5 stars review
    Verified Purchase
    8/21/2023

    Not as described

    I ordered this at premium price since they are no longer making this product. Once I opened I realized that the soap inside had been replaced by a different soap. The soap should be a creamy white gel with no scent. The soap that was in this bottle (and an additional bottle) was orange tinted with a strong perfume smell. Very disappointed in this business practice.
    Kristy
  • 5 out of 5 stars review
    Seller Verified Purchase
    11/30/2021

    Uh, Literally The Best!

    My skin is obsessed with this formula, please never get rid of this, because it is the perfect make up remover for someone who doesn't want to use a eye makeup remover oil to get into the crevices of the eye, like with eyeliners and such. Love love love, my holy grail product.
    Rachel A
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Seller Verified Purchase
    11/3/2020

    My go to cleanser always!

    Love this cleanser! Removes my make up with a breeze, even mascara. And also is very gentle doesn't irritate my skin. I'm super bummed that it has become so hard to find though. Been using this for years! Please don't stop selling or making this. Simply the best for my skin!
    Baseballmom
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    7/24/2019

    Best facial cleanser

    Been using this for years. I have VERY sensitive skin and so hard to find a product that won’t give reaction on my skin. But glad I found this. Great for removing make up. Also, Tip if you get make up stain on your clothes, use a clean damp cloth, put a quarter pump and rub it on the stain...it works!!!! ;)
    cate
    Walmart Associate
  • 5 out of 5 stars review
    Seller Verified Purchase
    12/13/2021

    Favorite Face Wash

    This is my favorite face wash ever! I struggle finding it in stores so I have to buy it directly from the source. I love that it doesn't make my eyes burn, it really takes my waterproof eye makeup off (no matter what face wash I've used before, even if it says it removes makeup, it just smears it around) and it never causes breakouts.
    Madi K
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Seller Verified Purchase
    6/9/2022

    Best Gentle Face Wash that Removes Makeup easily!

    Absolutely love this face wash! I couldn't find it temporarily in the store and was SO disappointed by the other face washes I tried as a replacement. One of them dried out my skin and didn't remove the makeup very well at all. The other one left my face feeling kind of greasy (was supposed to be extra gentle) and also didn't remove the makeup very well. This one is perfect! My skin feels great afterward and it easily removes my makeup - love it!!
    Christina M
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Verified Purchase
    8/24/2020

    Best makeup removing face wash

    I have been using this face wash for years and love it. It takes all of my makeup off and makes my face feel clean afterwards. I have sensitive/acne prone skin also and it does not break it out. The only thing I dislike is that the spout is sometimes hard to open for the first time on new ones (it will not push down and turn to open). Not a deal breaker for me though.
    Kenz
    Walmart Associate
  • 5 out of 5 stars review
    Seller Verified Purchase
    1/25/2022

    Simply the best

    This is the best makeup removal product ive ever used, and I've been using it for many many years. This product doesn't dry out my skin as the other products do. I just wish they would bring back the natural wipes also. The wipes were easy to travel with and even easier to use when your in a hurry. Good job neutrogena. Please dont discontinue this one also.
    Sueag
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Seller Verified Purchase
    1/26/2022

    Best I've Found

    I've tried so many eye makeup removers over the past few years after an old favorite changed their formula. I'm so glad I found this one by Neutrogena. It actually works without much effort and doesn't burn my sensitive eyes. Please never stop making this!!
    Kelly K
    Originally posted on
    neutrogena.com
  • 5 out of 5 stars review
    Verified Purchase
    10/4/2020

    Best All-in-One Makeup Remover Facial Cleanser

    This is a great all-in-one cleansing lotion. It dissolves and removes makeup as well as gently cleans and moisturizes my skin. Much easier than using a makeup dissolver and then having the wash my face. I've been using this for years and love it. It's also reasonably priced.
    Elaine
  • 5 out of 5 stars review
    Seller Verified Purchase
    6/14/2022

    Love this!

    I have been using this for years and I love it. It's really helped to keep my skin clear and looking young. Please don't discontinue this!
    Sarah F
    Originally posted on
    neutrogena.com