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Motorola SURFboard SB5101U USB Cable Modem

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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
Enjoy quick and easy web surfing with the Motorola USB Cable Modem, which offers high speed data service. It features front panel LEDs indicate current modem status, so you'll always be up to date on your connection. The SURFboard Cable Modem does not require phone lines or dialing up, and can be easily set up via USB or Ethernet. This Motorola Cable Modem uses SNMP and TFTP to allow remote configuration and monitoring from the head end. You can download video with incredible speeds and play online games faster than ever before with this Motorola SB5101U USB Cable Modem. It uses a small power supply, which reduces your environmental impact. Made from recycled products, this SURFboard Cable Modem is environmental friendly.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Enjoy quick and easy web surfing with the Motorola USB Cable Modem, which offers high speed data service. It features front panel LEDs indicate current modem status, so you'll always be up to date on your connection. The SURFboard Cable Modem does not require phone lines or dialing up, and can be easily set up via USB or Ethernet. This Motorola Cable Modem uses SNMP and TFTP to allow remote configuration and monitoring from the head end. You can download video with incredible speeds and play online games faster than ever before with this Motorola SB5101U USB Cable Modem. It uses a small power supply, which reduces your environmental impact. Made from recycled products, this SURFboard Cable Modem is environmental friendly.


Motorola SURFboard SB5101U USB Cable Modem:

  • Easy installation and use
  • Serves Standard Internet Software
  • Available with multi-language user guide to serve all
  • DOCSIS/EuroDOCSIS 2.0 certified
  • Share compatibility with Windows, Macintosh and Unix computers
  • Supports approx 63 computers on single Internet connection
  • Download speeds up to 38 Mbps
  • Set up via Ethernet or USB
  • Access to real time on-line gaming
  • Motorola SB5101U USB Cable Modem is compatible with major U.S. cable companies

  • Specifications

    Street Date: -2208988800000
    Manufacturer Part Number: 567005-005-00
    Model: 567005-005-00
    Brand: Motorola
    Assembled Product Dimensions (L x W x H): 10.75 x 6.75 x 3.00 IN
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    Questions & Answers 147 questions
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    Back
    by keychain2 10/21/2010
    7 answers
    • A. I am using it with my comcast , i do have 20mbps high speed connection from comcast. It works great .
      by akjain5/19/2012
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    • A. I'm located in Oregon. But that is exactly what I purchased this modem to do. Unplugged the comcast modem, replaced it with this modem, called comcast gave a representative the MAC address from the label on the modem, and returned the old one. Now no more $7 lease fee. Hope this helps.
      by TechGeek7819/23/2012
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    • A. Yes...
      by Reshon1/25/2011
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    • A. yes indeed, perfectly
      by Decapod5/20/2011
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    • A. Yes and very easy to install.
      by GDB3335/20/2011
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    • A. It works with my comcast in Minnesota. Same exact one I had through them. Now I don't have to rent it every month from comcast. Works great.
      by Ducky20015/20/2011
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    • A. It should, works great with my Charter cable.
      by BubbaSC1/4/2011
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    by austinhealey1 3/21/2011
    6 answers
    • A. Yes, this cable modem is on Charter Cable Communications approved list. To confirm, call the company.
      by ShrewdShoppa10/27/2012
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    • A. I BOUGHT THIS MODEM TO USE WITH MY CHARTER INTERNET SERVICE. IT IS THE SAME MODEL AS CHARTER ORIGINALLY PROVIDED. AFTER I REGISTERED IT, IT WORKED PERFECTLY. I DON'T HAVE CHARTER PHONE SERVICE SO I DON'T KNOW ABOUT THAT PART.
      by linkaann6/22/2011
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    • A. I have Charter cable and this modem does work. You do have to call them when you are installing it to have it registered with them.
      by stitches4u6/2/2011
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    • A. No. You need a special piece of equipment for VOIP (Voice Over IP) Packages. Contact your local cable or internet/phone provider to find out more.
      by TechBuyerGuy6/14/2011
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    • A. YES
      by cheapazhell4/23/2011
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    • A. I just talked with a Charter tech support person, and they support the SB 5101 and 5101N models. I don't, however, know if the 5101U is covered by "5101".
      by Nohbody3/27/2011
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    1-3 of 147 questions See all
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    Customer Reviews

    Customer Reviews | 366 reviews | 4.6 out of 5

    4.5 stars

    366 reviews | 4.6 out of 5

    4.5 stars

    366 reviews | 4.6 out of 5

    95%
    Would recommend to a friend
    5 stars
    261
    4 stars
    78
    3 stars
    11
    2 stars
    5
    1 stars
    11
    1-10 of 249 total reviews
    95%
    Would recommend to a friend

    Age

    Gender

    Good Economical Cable Modem
    12/16/2012

    Customer review by barberrr

    4.0 stars 12/16/2012 by barberrr
    by barberrr
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    Time Warner Cable decided to start charging a monthly fee for use of their cable modems. At the same time, they provided a list of acceptable user-purchased substitutes for their leased equipment. The Motorola SB5101U turned out to be the cheapest one on the list of nine (9) modems for their "Life, Basic, and Standard" broadband customers. It's a tower unit, unlike the flat one from TWC it replaced, so takes up less shelf space under my computer desk. It has a series of green status lights that come on in sequence starting from the top, like the Christmas tree at a drag strip, as each step of the connection between the modem and host server is successfully completed. I just checked data transmission speed on “www.speakeasy.net” and got 15.92 mbps download / 0.94 mbps upload (TWC will tell you to expect 10.0/1.0 for the plan I’m on). Overall, I think I wound up with just the right box. Should pay for itself in about a year. Should work with other broadband providers, too, if I move.

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    barberrr
    Charlotte, NC
    Would recommend to a friend? Yes
    Age:55 - 64
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    a modem built to last
    10/1/2010

    Customer review by Riding2Heaven

    5.0 stars 10/1/2010 by Riding2Heaven
    by Riding2Heaven
    Top 100 contributor

    I purchased this in a local walmart about 5 years ago. And I finally decided to write a review. All I can say is that this is one of the best modems ever built due to it's low price tag and reliablility. I used this modem by itself along with my local internet provider and it performed flawlessly 24 hours a day/7 days a week. So I finally connected it to a wireless G router and I got the same flawless performance too. Iv'e never had a single problem in the 5 years I've owned it.. This modem may be the last one I ever need....

    Was this review helpful? (233) (17)
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    Riding2Heaven
    San Diego
    Would recommend to a friend? Yes
    Age:25 - 34
    Ownership:Longer than one year
    Gender:Male
    Usage:Every day
    Top 100 contributor
    Great Buy!
    5/17/2011

    Customer review by VStar2003

    5.0 stars 5/17/2011 by VStar2003
    by VStar2003

    Once I found out Comcast was once again raising the rental rate for their modem from $5 to $7 that was pretty much it for me. This modem is a great buy. Very simple to install, 1 quick phone call to Comcast to finalize the set up and that is it. Took about 5 minutes or so. Modem works great, no problems at all. FYI - don't forget to return your modem to Comcast as they will continue to charge you for it until it is returned to them.

    Was this review helpful? (191) (11)
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    VStar2003
    Manchester, NH
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 3 months
    Gender:Female
    Usage:Every day
    A very good cable modem that does it's job.
    10/23/2011

    Customer review by kajunman

    5.0 stars 10/23/2011 by kajunman
    by kajunman

    The modem is very easy to setup. Follow the quick set-up steps and that's it. If you are replacing another modem with this one, be sure to call your Provider and give them the S/N and the MAC numbers. These numbers are used to tell the cable company what your modem address is. It's like the Post Office, without an address on your house/mail box the Post Office doesn't know where to drop your mail. Without the S/N and MAC numbers the data stream from the Provider doesn't know where to drop your data. These numbers are located on the bottom of the modem on the white tag with the bar codes and are very small. Make sure you are certain of the letters and numbers or your modem will not work properly. The modem is a very simple piece of hardware. It either works or it doesn't. There are no option or replaceable pieces. I rated the value with four (4) stars because in today's world these things should be sold for no more than $25.00. This is not new technology and there isn't a lot of upgrading to do. Just like computers, the price for modems should be low. The modem comes with all the cords/cables you'll need to connect it to your computer/router.

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    kajunman
    Central, LA
    Would recommend to a friend? Yes
    Age:55 - 64
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Call your service provider first!
    11/26/2011

    Customer review by attilathehun

    3.0 stars 11/26/2011 by attilathehun
    by attilathehun

    OK, this modem knows ONLY DOCSIS 1.1 & 2.0. In my area (MD) Comcast requires a DOCSIS 3.0 modem. We could not get this to work. I will have to return this and buy something else what "speaks" the same DOCSIS 3.0 "language". This was in november 2011 :( I hope this saves you from an extra trip.

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    attilathehun
    Pomoke, MD
    Would recommend to a friend? No
    Age:35 - 44
    Ownership:1 week or less
    Gender:Male
    Usage:Every day
    Replaces Comcast's Modem
    6/9/2010

    Customer review by TitanFanTN

    5.0 stars 6/9/2010 by TitanFanTN
    by TitanFanTN

    This modem works just fine with Comcast internet. So it saves me $5 a month from the Comcast modem rental. Great price and shipped fast.

    Was this review helpful? (277) (23)
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    TitanFanTN
    Would recommend to a friend? Yes
    10/31/2012

    Customer review by LilLouie

    5.0 stars 10/31/2012 by LilLouie
    by LilLouie
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I purchased this only because time warner was going to increase my cable bill another $4/mth for renting their modem. Price was reasonable and it was very easy to install. So far no problems!

    Was this review helpful? (22) (0)
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    LilLouie
    flushing queens
    Would recommend to a friend? Yes
    Age:35 - 44
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Works like a charm
    7/8/2010

    Customer review by tsuipingfan

    5.0 stars 7/8/2010 by tsuipingfan
    by tsuipingfan

    Took a while for the Charter cable company to tell me that my Linksys modem is no longer compatible with the auto updates each night, resulting in no connections at night. Once this modem is in place, internet is working like a charm and faster too. I love it.

    Was this review helpful? (22) (1)
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    tsuipingfan
    Los Angeles, CA
    Would recommend to a friend? Yes
    Age:55 - 64
    Ownership:2 - 7 weeks
    Gender:Female
    Usage:Every day
    Well worth it!
    12/27/2010

    Customer review by Ducky2001

    5.0 stars 12/27/2010 by Ducky2001
    by Ducky2001

    I bought this modem so I didn't have to pay every month to rent one from comcast. It works great. Set up was fast and easy.

    Was this review helpful? (116) (19)
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    Ducky2001
    chaska, MN
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 7 weeks
    Gender:Female
    Usage:Every day
    Easy to hook up
    11/18/2012

    Customer review by alpo41

    5.0 stars 11/18/2012 by alpo41
    by alpo41
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    this modem was easy to hook up. Then one call to Time Warner, give them the information they needed and it was up and running. it took longer to talk to somebody at Time Warner than it did To hook up the modem

    Was this review helpful? (13) (0)
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    alpo41
    Indian Trail NC
    Would recommend to a friend? Yes
    Age:65 or older
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    1-10 of 249 total reviews See all
    1-10 of 249 reviews

    Customer Reviews | 366 reviews | 4.6 out of 5

    Customer Reviews

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    A limited product warranty is included free for most items. With an optional Walmart Care Plan you can enhance the manufacturer's coverage from the date of purchase. Walmart Product Care Plans cover 100% of the cost for repair or replacement, including shipping charges for the exchange.

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    Product warranty:  1 Year See details

    Warranty Information: This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

    Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and workmanship for a period of five years from the date of the original purchase.

    Dual Electronics Corp. agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

    Who is covered? This warranty is extended to the original retail purchaser for products purchased and used in the U.S.A.

    What is covered? This warranty covers all defects in material and workmanship in this product. The following are not covered: installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product.
    Did you buy this in a Walmart store?  Get a warranty for it here.

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