Supplier Warranty: Warranty Wood Technology-Metal Technology provides minimum of one year warranty for all of its products. Please review the information below carefully. More questions can be answered by contacting our customer service representatives at the following: email@example.com or 888-445-5520 9am-5pm weekdays Basic Warranty Statement Wood Technology warrants this product to the original purchaser ONLY, to be free from defects in materials and workmanship under normal use, for one year from the date of original purchase. Wood Technology agrees, at it's option under the warranty period, to replace defective part(s) if it is determined to be defective at " No Charge " The warranty does not cover cosmetic imperfections in natural wood formations or damage due to improper assembly, improper application and/or shipping damage. To obtain factory service, the original purchaser MUST present a sales receipt / proof of purchase indicating date of purchase, amount paid, and place of purchase. Send the unit or part(s) pre-paid to the address below in the original packaging or reasonable substitute to prevent damage. You MUST include your full name shipping address and telephone number for our reference. No return will be shipped back to a PO BOX. Please include your check or money order in the amount of $12.00, payable to Wood Technology, to cover handling and return shipping charges. Wood Technology will not be responsible for delays or unprocessed claims resulting from a purchaser's failure to provide any or all of the necessary information. Send all inquiries or returns to: PRIOR AUTHORIZATION MUST ACCOMPANY YOUR RETURN. E-MAIL or PHONE RETURN REQUEST TO: WOOD TECHNOLOGY 1317 Emmanuel Church Rd. Conover, NC 28613 e-mail: firstname.lastname@example.org 1-828-464-8049 There are no express warranties except as listed above. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.