Rated 3.8 out of 5★ by 6reviewers.
Rated 4 out of 5★ by RFSIA Excellent product that does a great job. This is the third Suncast hose reel we have purchased - we have 2 and one of these was damaged by a vehicle. These are extremely useful pieces of equipment. - despite their plastic construction, they are sturdy and seem to be long-lasting (one shows no sign of wear affecting function after 18 months and one can hardly expect a hose reel to survive a collision with a dumpster truck...). Perhaps the best thing about them is that the reels are easily removable - just slide the catch on the center and the whole hose reel and hose comes off. This means its very, very easy to "winterize" them in our sub-zero Midwest winters - just remove the whole reel in the fall and put in back in late spring - 30 seconds or less.One note: when i first installed this one, it leaked severely from the center of the reel. I tried plumbers tape to no effect and it wasn't till the third or 4th time I had the reel off that I noticed the rubber o-ring was not in the same place as on our other one. The 2 o-rings MUST be in the correct grooves at each end of the "axle", otherwise the reel will leak. I believe there's a diagram with the instructions, if not the grooves are very close to each end. If it leaks, look closely. Plumbers tape on the screw where the hose connects to the inside of the reel also helps- but that's true on any hose fitting.All in all, highly recommended, especially if your climate demands you remove hoses in the winter. 08/01/2012
Rated 3 out of 5★ by Deke Just something to hold the hose Overall satisfied with the reel, it's sometimes hard to unroll the hose. Make sure you don't store too much hose on it. This is my second purchase of the same product to replace the first which fell off the base to the cement and broke. The problem is getting the hose holder to lock onto the base itself. Still like it enough to keep using the same model. 11/07/2006
Rated 4 out of 5★ by D9 driver Suncast Sidewinder Keeps things neat. 05/19/2009
Rated 4 out of 5★ by Pastrygirl Great product and good value I don't know how I lived without one of these -- we have two. Easy to install and use. One part broke, but was inexpensive and easy to replace (I bought two extras, just in case). A great way to solve the tiresome problem of coiling hoses. And the price is right. It doesn't work well with a really long hose, though. 06/21/2009
Rated 4 out of 5★ by Ulysses Many years later... I have an older green Sidewinder. It's on it's third house now after many years of use. After a couple of years the plastic part that the hose attaches to broke but when I called Suncast they sent me a new one for just a few bucks. I drilled two holes in the reel center and installed a cable tie to take the stress off of that part. Right now I'm looking for new O-rings--it's useless without them. Overall, it has served me well and makes using a garden hose much easier. 08/23/2007
Rated 4 out of 5★ by buggy A very good product it's mounted on my house. it's great. 08/27/2009