Straight Talk LG Optimus Q Android Prepaid Cell Phone

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Customer reviews

Customer Reviews | 498 reviews | 3.6 out of 5

3.5 stars

498 reviews | 3.6 out of 5

3.5 stars

498 reviews | 3.6 out of 5

68%
Would recommend to a friend
5 stars
212
4 stars
119
3 stars
31
2 stars
34
1 stars
102
1-5 of 433 total reviews
68%
Would recommend to a friend

Age

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LG Optimus Q
11/19/2011

Customer review by zzuebe2

5.0 stars 11/19/2011 by zzuebe2
by zzuebe2

I don't know why Walmart.com doesn't show this item in their regular menu but let me be one of the first to say this phone is FANTASTIC for what it is... a mid-level entry "Android" phone... and the free shipping to home took only 3 days... If you plan on buying this phone (VERY IMPORTANT) make sure you have good coverage with Spint's pre-paid 3G network... I happen be live in a place with very good coverage... If you don't, you will be very disappointed... and when connected to my home Wi-Fi, this thing flies... For the price, this is a home run (hands-down) !!! Sorry for the pic quality, they were taken on my old phone.....

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zzuebe2
East Tennessee
Would recommend to a friend? Yes
Age:45 - 54
Ownership:1 week or less
Gender:Male
Usage:Every day
Top 50 contributor
Fantastic phone
11/19/2011

Customer review by Underthegun

5.0 stars 11/19/2011 by Underthegun
by Underthegun

I love this phone - I'm so happy I decided to buy this one. I really wanted an LG, in my opinion based on my experience they are the best. This phone has superior voice quality on both ends, all the features I wanted in an Adroid including a full QWERTY keyboard as well as a virtual keyboard and is a sturdy, well-made, durable device. I couldn't ask for more, especially for the money. I highly recommend this phone.

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Underthegun
Rancho Mirage, CA
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Top 250 contributor
The best phone I've owned yet!
11/20/2011

Customer review by cookeja24

5.0 stars 11/20/2011 by cookeja24
by cookeja24

This Straight Talk phone runs on the Sprint network. The Walmart and Straight Talk websites said it was not available at my zipcode in Valdosta GA but it was available in Tallahassee FL. I had the phone shipped to my house in GA but had to drive an hour to FL set it up because it would not let me active it here. The phone works great here in Valdosta (connects at 3G with 6 bars) and it was well worth the hour drive to activate it! This phone has the latest droid software and has awesome features that let you stream movies through netflix as well as many more. My girlfriend likes this phone so much that she is cancelling her contract with Verizon and switching to this phone too. I'm sure it won't be long before people catch on to the fact that this phone will work anywhere that Sprint has coverage. Help me spread the word!

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cookeja24
Valdosta, GA
Would recommend to a friend? Yes
Age:35 - 44
Ownership:1 week or less
Gender:Male
Usage:Every day
Top 250 contributor
11/21/2011

Customer review by quinkydink

5.0 stars 11/21/2011 by quinkydink
by quinkydink

This phone is awesome!! It was hard for me to give up my iPhone, but could no longer afford it, so I had to move on. I spent many days trying to decide between the Galaxy Precedent and this phone, but I'm so glad I picked this one over the Precedent. I've had the phone 3 weeks, and already I can do more on it than on the iPhone in 2 years. I now listen to french songs from Paris radio stations while walking the dog, and this phone is capable of doing all I will ever need plus more. It's a great phone! It is difficult finding accessories for it, but I've managed to find some on various websites. Buy it...you'll love it.

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quinkydink
The Villages, FL
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
3rd LG Optimus Q & still not functioning properly
2/8/2012

Customer review by Ispeedingbullet

1.0 stars 2/8/2012 by Ispeedingbullet
by Ispeedingbullet

Had this service for almost 2 years with my simple little cell phone & have LOVED every minute of it. Purchased this LG OPTIMUS Q phone in the beginning of January. Worked great for the first 10 or so days & then it started freezing up. Decided to exchange it for another one before my 15 days were up to avoid the nightmare of having to deal with straight talk directly. Got the 2nd phone & it worked great for 5 days & then it stopped receiving text messages from all other cell phone providers except AT&T. Called straight talks' nightmare of a customer service department, spent an hour on the phone with them, was transferred 3 different times, was told to complete the same update to my phone 3 different times & eventually was given a case number because they couldn't figure it out. I was told they had to research the issue & someone would get back to me in 72 hours. 72 hours passed & no phone call. Called back after 130 hours had passed & again, had to spend over an hour on the phone with them explaining the issues all over again even though I gave them my case number in the beginning of the conversation. Was again transferred to 3 different people, all of who had me do the same exact update to my phone that did not work the previous times I had tried it. Even spoke to 2 different supervisors who could not help me. They then proceeded to tell me that they were going to send me a shipping label to return the phone to them & that once they received my phone, they would send me a replacement. I have read many, many reviews that state that people have waited months for their new phones & being that I have no home phone with a small child, I cannot be without a phone. So, again, I decided to take the 2nd phone back to walmart before the 15 days was up. Got my 3rd phone last night & guess what, I still can't receive text messages. I can send them to everyone but I cannot receive them. I can, however, receive picture messages. DO NOT buy this phone. People on here are very, very quick to review this phone without giving it time to screw up. I promise you that it will eventually & you will have no choice but to deal with Straight Talk directly which I again, promise you, is an absolute nightmare. They don't speak english very well & have zero knowledge of how to repair a phone. They could only offer me one update solution to fix this problem & it didn't....even after days of so-called research. I will be returning this 3rd phone to Wal-mart & going back to my simple old cell phone as I had NO problems with that phone, ever. Which in turn means, I NEVER had to deal with the straight talk customer service. I highly recommend the Straight Talk concept if & ONLY if, you have a simple phone that runs on the Verizon network where you will NEVER have to deal with their customer service. If you want a smart phone, it's best to deal with a SMART company that can assist you when you have issues. Straight Talk is not that company - I PROMISE!!!!

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Ispeedingbullet
Hampton, VA
Would recommend to a friend? No
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
1-5 of 433 total reviews See all
1-5 of 433 reviews

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by broncojohn 11/8/2011
13 answers
  • A. I know for sure that straight talk is and always has been a srvc of trac fone. in fact, when i restart my lg it says that it's a srvc of trac fone. and I thought t.f. used everyones srvc.. att, ver, not sure bout sprint. go to tracfone .com if u have any doubts.
    by revajane9/11/2012
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  • A. Sprint. Be sure to check coverage for your area before buying...it's much less than on Verizon. http://www.straighttalk.com/static/straight/images/coverage_map.gif
    by Ryan55558/5/2012
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  • A. Sprint.
    by cookeja241/28/2012
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  • A. The carrier for Straight Talk's Android phones is Sprint. The service so far has been flawless - not a single dropped call.
    by Underthegun9/11/2012
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  • A. At this time... ALL "Android" phones from Straight Talk will/do use the Sprint PCS pre-paid newtork.
    by zzuebe23/1/2013
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  • A. If you look at the coverage maps on the Straight Talk website, you will see two different coverage maps, one for android smart phones and one for non-android phones. All the android phones will use the Sprint network. Non-android phones will use Verizon or AT&T. I was going to buy this phone until I found out about the limited Sprint coverage.
    by Danield498/2/2012
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  • A. the signal carrier varies depending on the lettering after the numbers of the phone...c is one company g is another..etc...but im not sure which belongs to which one anymore...c used to be verizon..g used to be at&t and then some where t mobile..it just means it uses their towers..doesnt mean they are provided by those companies it is a deal between walmart and those companies to use those towers
    by haven19273/12/2012
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  • A. StraightTalk Phones all have model numbers. Numbers that end with a "C" are on the Verizon network. Numbers that end with "G" are on the AT&T network.
    by GoTexansGo11/26/2012
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  • A. I just brought the Straight Talk Optimus Q and it's on the Sprint Network.
    by LadyBurg2/21/2013
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  • A. Shorty, some Straight Talk phones are powered by Sprint. I know the Samsung Galaxy is Sprint, not sure about this one.
    by BeckyFay11/17/2011
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Just wondering cause I want a android...but need the navigation
by BeanRules 11/15/2011
7 answers
  • A. Google Maps should already be installed on your phone when you buy it. If it isn't, go to the Android Market and you can download it to your phone for free.
    by bloodydagger2712/9/2011
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  • A. Yes, Google Maps comes Pre-installed on this phone.
    by Becki7711/25/2011
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  • A. YES Google Navigation and likely some of the best you'll ever use since it also includes Google maps and shows your location real time in movement on google satellite map images.
    by GoodSol6/17/2012
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  • A. It has google maps pre-loaded. You can do a voice search, 'navigate to walmart' and it will give you directions. You can also type in an address, but voice search is safer while driving.
    by Ryan555511/23/2011
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  • A. The phone has GPS navigation and it works awesome. There are plenty of nav aps available if you don't like the one on the phone.
    by cookeja249/27/2012
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  • A. Yes, this phone has navigation pre-loaded.
    by Underthegun11/19/2011
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  • A. Of course it does... it's an "Android" ... GPS enabled voice navigation ... already installed !!!
    by zzuebe212/5/2011
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