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Policies & Plans
Walmart Product Care Plans
A limited product warranty is included free for most items. With an optional
Walmart Care Plan you can enhance the manufacturer's coverage from the date
of purchase . Walmart Product Care Plans cover 100% of the cost for repair
or replacement, including shipping charges for the exchange.
We'll show you Care Plan options and pricing at checkout if applicable, or
go to www.walmart.com/careplans for more information.
Supplier Warranty: Spyderco knives are designed and built for use as cutting tools. Use of our knives for any purpose other than cutting is considered abuse. As with any tool Spyderco knives can wear out. They may also fail to perform if not used or cared for properly. If your knife has been put to hard use for a long period of time, it is possible that the useful life of the Spyderco product has been exceeded and Spyderco will be unable to perform any work upon the knife that will improve the condition thereof. WARRANTY INFORMATION: Spyderco warrants that all of our products are free from defects in material and workmanship. Repairs to your knife performed by any source other than Spyderco Inc. unconditionally voids the knife’s warranty. Spyderco’s warranty does not cover damage caused by abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening. If a knife fails to function as it was designed, we will examine its condition upon its return to Spyderco, identify why it failed and respond in an appropriate manner. If we determine there is a defect in the manufacture/materials/workmanship, Spyderco will repair, or replace that product with the same model or one of equal value at its own expense. If a problem with a returned knife is determined to be caused by something other than a defect in manufacture/materials/workmanship, Spyderco will inform you of whether the product can be repaired and the cost to you of having Spyderco implement such repair (see below). Upon agreement and payment we will perform the repair. If Spyderco is unable to improve the condition of the knife, we will return it to you with the recommendation it be retired from use. All costs associated with shipment of the product(s) are the responsibility of the customer. REPAIR INFORMATION: Blade Sharpening: Complimentary on PlainEdges, SpyderEdges and CombinationEdges provided. Please include $5.00USD for shipping and handling. Broken, missing or bent metal clips are replaced for an additional fee. Contact warranty and repair for more information: 800-525-7770 X255 or 303-279-8383 X255 firstname.lastname@example.org Replacement Clip Kits may be purchased directly through SFO (Spyderco Factory Outlet) Store: 800-525-7770 X107 or 303-279-8383 X107 or email@example.com
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