Sienna Q Steam Mop

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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
SIQ1001
Features:
  • Steam mop
  • Dual light system indicating refill and operational mode
  • Safe on all hard floor surfaces
  • Back saver with push button
  • Converts into an easy to use hand held steam sanitizer
  • Capacity: 13.5 Ounce

Includes:
  • Includes carpet glider kit and two durable microfiber cloth pads

Assembly Instructions:
  • Assembly required

Dimensions:
  • Overall dimensions: 45'' H x 12'' W x 10'' D

Warranty:
  • Manufacturer provides one year warranty

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

SIQ1001
Features:

  • Steam mop
  • Dual light system indicating refill and operational mode
  • Safe on all hard floor surfaces
  • Back saver with push button
  • Converts into an easy to use hand held steam sanitizer
  • Capacity: 13.5 Ounce

Includes:
  • Includes carpet glider kit and two durable microfiber cloth pads

Assembly Instructions:
  • Assembly required

Dimensions:
  • Overall dimensions: 45'' H x 12'' W x 10'' D

Warranty:
  • Manufacturer provides one year warranty

Specifications

Model No.: SSM-3002
Shipping Weight (in pounds): 6.6
Product in Inches (L x W x H): 10.0 x 12.0 x 45.0
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Customer Reviews

Customer Reviews | 2 reviews | 1 out of 5

1.0 stars

2 reviews | 1 out of 5

1.0 stars

2 reviews | 1 out of 5

0%
Would recommend to a friend
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 stars
2
1-2 of 2 total reviews
0%
Would recommend to a friend

Age

Gender

not great
9/12/2011

Customer review by shadow4000

1.0 stars 9/12/2011 by shadow4000
by shadow4000

i sent this to my mother and she said that it flooded her floor and the attached white cloth got so wet that she could not push it, the handle is not telescoping . had one of these handles on another product and it broke within a year, the handle is so weak and it makes this hard to push, there is no water level, my mother sent this back to me and it cost me $28.00, and now i have to send it back to csn store and pay more shipping, in other words this is not ready for prime time!!!!

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shadow4000
buffalo, ny
Would recommend to a friend? No
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Once per year
Very Disappointed
1/1/2012

Customer review by SusieQ22

1.0 stars 1/1/2012 by SusieQ22
by SusieQ22

When I opened the box to assemble the Q Sienna Steam Mop, I discovered that the top handle was missing. I called the number on the instructions and the gentleman to whom I spoke agreed to send me one. I received the handle, and followed the directions for assembly. After turning the mop on, and letting it sit for 10 minutes after filling it with exactly 400 ml, I noticed that as soon as the green light went on, so did the red light that is supposed to mean that the canister has no water. Although there was plenty of water in the tank, I never heard or saw any steam. I waited some more, but there was no change. Even though the head of the mop, although damp, was never more than lukewarm (I could hold it in my hand.), I decided to try it out anyhow, and found it not only tedious because I had to go at a snail's pace for it to work at all on the floor, but difficult to move across the floor, especially with the wobbly wand. I just gave up. The product I tried was useless, and what makes me even more annoyed is that I spent all that money and threw away the receipt with all the Christmas wrappings, so I guess I'm out of luck.

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SusieQ22
Florida
Would recommend to a friend? No
Age:65 or older
Ownership:1 week or less
Gender:Female
Usage:Once per year

Customer Reviews | 2 reviews | 1 out of 5

Customer Reviews

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Warranty Plan

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Product warranty:  1 Year See details

Supplier Warranty: ONE YEAR LIMITED WARRANTY This product warranty extends only to the original customer purchaser of the product. This product is warranted by the manufacturer to be free from all defects in materials or workmanship for a period of one year from the date of original purchase. This warranty is subject to the following conditions, exclusions and exceptions. This warranty does not cover normal wear and tear of parts and does not apply to any product that has been tampered with or used for commercial purposes. This warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to mishandling in transit or shipping. This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by the manufacturer. This warranty is effective only if the product is purchased and operated in the USA or Canada, and does not extend to any units which have been used in violation of written Instructions furnished by the manufacturer, or to units which have had the serial number removed, altered, defaced or rendered illegible. Warranty Performance: During the limited warranty period, the manufacturer will, at its option, repair or replace free of charge a defective product or part that is covered by this warranty. As a matter of warranty policy, the manufacturer will not refund the purchase price. A repaired or replacement product will be covered by this warranty for the balance of the initial one year warranty period and an additional one month period. To contact write to: Anvid Products, Inc. Attn: Customer Service 1401-1499 Greenville Road, Livermore, CA 94550Or call: 1-888-5SIENNA (1-888-574-3662). Please refer to your product name and model number when contacting Customer Service.
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