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RCA 9" Portable DVD Player

Q&A
By: Venturer
Walmart #: 550398610
RCA 9" Portable DVD Player
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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
Enjoy your DVDs wherever you are with this RCA Portable DVD Player with built-in 9" LCD screen. It's equipped with an AC power adapter and car power adapter for use in the home or car, plus it has a built-in rechargeable battery — giving you complete portability. Also includes a remote control.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Enjoy your DVDs wherever you are with this RCA Portable DVD Player with built-in 9" LCD screen. It's equipped with an AC power adapter and car power adapter for use in the home or car, plus it has a built-in rechargeable battery — giving you complete portability. Also includes a remote control.


RCA 9" Portable DVD Player:

  • Plays DVDs, CDs and JPEGs
  • 9" widescreen LCD
  • Built-in rechargeable lithium-ion battery
  • AC and car power adapters
  • Full-function remote control (battery included)
  • Flip-up screen
  • Built-in speaker
  • Headphone jack for private listening
  • Parental control features

Specifications

Model No.: DRC99392E
Shipping Weight (in pounds): 2.58
Product in Inches (L x W x H): 2.28 x 13.15 x 7.87
Walmart No.: 550398610
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Customer Reviews

Customer Reviews | 85 reviews | 3.6 out of 5

3.5 stars

85 reviews | 3.6 out of 5

3.5 stars

85 reviews | 3.6 out of 5

66%
Would recommend to a friend
5 stars
37
4 stars
16
3 stars
6
2 stars
10
1 stars
16
1-5 of 83 total reviews
66%
Would recommend to a friend

Age

Gender

Do not waste your money
4/10/2014

Customer review by Foryourowngood

1.0 stars 4/10/2014 by Foryourowngood
by Foryourowngood

I have owned this player a grand total of 20 days...just long enough not to be able to return in the store (15 day limit)...and it stopped working. It always made a loud humming sound, which I was willing to live with for the sake of entertaining my little one at long events or on car rides. However, now it won't play any DVD past the previews. It just gets stuck and eventually stops. Very frustrating! I did not expect to spend over $70 with tax and only own a working player for 20 days. The warranty from the manufacturer is also terrible, not surprisingly. They want me to try a DVD cleaner, which I have to purchase (after maybe 5 movies have been played?!), then if that doesn't work, they want me to mail it back on my own dime so that they can fix it. No thank you, I would rather have my money back so that I can get a decent player from ANYWHERE but Walmart!

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Comment from - 12/10/2014

We apologize for the inconvenience, and it will be our pleasure to assist you. Please reach out to our support team at support@1800customersupport.com

Foryourowngood
Would recommend to a friend? No
great dvd player
12/18/2012

Customer review by judyjoe

5.0 stars 12/18/2012 by judyjoe
by judyjoe

have had this for over a year and it still works great. never gave us problems. would reccomend this. as for the other people who had problems, probably got a defective one

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judyjoe
holley ny
Would recommend to a friend? Yes
Age:45 - 54
Ownership:Longer than one year
Gender:Female
Usage:A few times per year
Worked!
10/29/2012

Customer review by lisawmtiger

5.0 stars 10/29/2012 by lisawmtiger
by lisawmtiger

After purchasing a Philips product that failed to work the minute we tried to watch a DVD one hour into a 23 hour round trip with 3 kids under 5, purchasing this on the fly with no research on our way home was a LIFESAVER. It worked, the volume was great, it didn't skip, and we used it for the majority of our 10 hour trip home. At this point, I won't read reviews anymore. The philips had 4 1/2 stars...this one had one star...I think it's hit or miss as to whether you get a good one or not!

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lisawmtiger
richmond, va
Would recommend to a friend? Yes
Age:35 - 44
Ownership:1 week or less
Gender:Female
Usage:A few times per year
8/30/2012

Customer review by lightgirl777

2.0 stars 8/30/2012 by lightgirl777
by lightgirl777

The player worked great the first 15-20 minutes, then it began skipping really bad. We couldn't even finish the movie (which we watch at home all the time with no problems). The player was sitting on a chair when it first started skipping, so I moved it to the table thinking it was off balance, but it skipped even worse after moving it to the table. I turned it off, then back on trying to "reset" everything, but it still continued to miss a large number of frames.

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Comment from - 12/11/2014

Thank you for your comments and concerns about the portable DVD players, as we appreciate your suggestions, on how we could improve on the next generation of portable DVD players.

lightgirl777
Van Buren, AR
Would recommend to a friend? No
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Female
Usage:Once per week
Great picture quality.
6/25/2014

Customer review by Sillyguy

5.0 stars 6/25/2014 by Sillyguy
by Sillyguy
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

The only negative comment I have is that the buttons are hard to negotiate.(i.e. Play, FF, Stop) Other than that I am very satisfied with this player.

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Sillyguy
Would recommend to a friend? Yes
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
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1-5 of 83 reviews

Customer Reviews | 85 reviews | 3.6 out of 5

Customer Reviews

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Warranty Plan

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A limited product warranty is included free for most items. With an optional Walmart Care Plan you can enhance the manufacturer's coverage from the date of purchase. Walmart Product Care Plans cover 100% of the cost for repair or replacement, including shipping charges for the exchange.

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Product warranty:  1 YEAR See details

Supplier Warranty: AVC products purchased in the United States are warranted to be free from defects in materials or workmanship for a period of one year from the date of their original retail purchase. If the unit fails to conform to this warranty, we will service the product using new or refurbished parts and products, at AVCs sole discretion. During a period of one year from the effective warranty date, AVC will provide, when needed, service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States, you must first call our Customer Support Center at 1-866-444-6478 or 1-800-252-6123, during the hours listed in the box below. The determination of service will be made by AVC Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured replacements for defective parts or products will be used for repairs by AVC at its designated Service Center for one year from the effective warranty date. Such replacement parts or products are warranted for an additional one year from the date of repair or replacement. The Customer will be required to ship the unit to the Service Center indicated at the time Customer Support is contacted to make the necessary repairs.The customer is responsible for all transportation charges to the service facility.
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