Qresolve New Laptop or Desktop PC Assist Setup Plan for Windows 7 or Windows 8

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About this item

After purchasing your new PC from Walmart.com, get help setting it up from the experts who care with the Quattro Qresolve New PC Assist Plan. Qresolve's tech experts are skilled with all sorts of technology, and they are willing to help you with your PC setup and installation. With Qresolve, you can get help personalizing your new computer, setting up system defaults and firewalls, configuring your computer's wireless or wired Internet connections, and optimizing your PC's power options. With the Quattro Qresolve New PC Assist Plan, you have no reason to worry.
 

About this item

After purchasing your new PC from Walmart.com, get help setting it up from the experts who care with the Quattro Qresolve New PC Assist Plan. Qresolve's tech experts are skilled with all sorts of technology, and they are willing to help you with your PC setup and installation. With Qresolve, you can get help personalizing your new computer, setting up system defaults and firewalls, configuring your computer's wireless or wired Internet connections, and optimizing your PC's power options. With the Quattro Qresolve New PC Assist Plan, you have no reason to worry.
 

*Not an actual card.  Customer receives a paper card with activation code.

Qresolve New PC Assist Plan:

  • If you need help in setting up your new PC, just call the number from flyer you'll get in the mail!
  • Qresolve Tech Experts at will assist you over the phone for them to access your PC via secure remote access tools and work under your full supervision
  • While assisting you in setup (PowerSave, WiFi Connection, Antivirus and others), they can ALSO assist in setting up a printer, wireless network, transfer files form old PC to new and have other services at additional costs.
  • Supports all editions of Windows XP, Windows Vista and Windows 7
  • Specifications

    Model No.: Quatrro QR-WMT0PC
    Shipping Weight (in pounds): 0.5
    Product in Inches (L x W x H): 11.0 x 8.5 x 0.01
    Assembled in Country of Origin: USA or Imported
    Origin of Components: USA or Imported
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    Customer reviews

    Customer Reviews | 135 reviews | 3 out of 5

    3.0 stars

    135 reviews | 3 out of 5

    3.0 stars

    135 reviews | 3 out of 5

    54%
    Would recommend to a friend
    5 stars
    44
    4 stars
    21
    3 stars
    15
    2 stars
    6
    1 stars
    49
    1-5 of 81 total reviews
    54%
    Would recommend to a friend

    Age

    Gender

    Completely useless...
    8/20/2010

    Customer review by chapstickmom09

    1.0 stars 8/20/2010 by chapstickmom09
    by chapstickmom09

    I'm sorry but I have no clue why this is even included. I got this feature with the computer, it came in the mail and said I could call the toll free number and the people at QResolve or whatever would help me set up my computer and customize the features to my liking. I called the toll free number and a foreign man I could barely understand said he did not understand why I was calling. I explained that this "feature" was included with my computer and it said they would help me set up my computer, and he said he didn't know what he was supposed to do. Then I asked if he could just tell me whether or not I could change my wallpaper on my computer and it took him 20 minutes to find out. I finally just Googled it, and found out that on Windows 7 starter, you can't change the wallpaper/desktop (you can, however change the screen saver). Complete waste of time. Then he wanted to sell me something. I said I wasn't interested in buying anything extra, and he insisted he wasn't trying to sell me anything, all the while trying to convince me to buy some "package" in case I needed to call back and ask questions. Stear clear. It's not even worth the $2.

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    chapstickmom09
    Michigan
    Would recommend to a friend? No
    Age:35 - 44
    Ownership:2 - 7 weeks
    Gender:Female
    Usage:Never
    Not necessary
    9/23/2010

    Customer review by An anonymous customer

    1.0 stars 9/23/2010 by An anonymous customer
    by An anonymous customer

    Even if you have just the slightest computer knowledge, this product is not necessary and I'm disappointed that for an $86 value, I was required to purchase it as part of my laptop package. The setup instruction on the laptop were easy to follow, so anyone should be able to set up their computer without calling for assistance.

    Was this review helpful? (71) (3)
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    An anonymous customer
    Charles City, Iowa
    Would recommend to a friend? No
    Age:35 - 44
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Do not wast your time
    10/2/2010

    Customer review by An anonymous customer

    1.0 stars 10/2/2010 by An anonymous customer
    by An anonymous customer

    Code did not work. Called in got ahold of a person that did not have a clue how to fix this for me, he wasted 45 minutes on my cell phone,not worth even the 3.00 we were charged would never recommend this service to anyone.

    Was this review helpful? (52) (1)
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    An anonymous customer
    Cochise Az.
    Would recommend to a friend? No
    Age:45 - 54
    Ownership:1 week or less
    Gender:Male
    Usage:Every day
    never received this
    12/15/2010

    Customer review by littlemoma1999

    1.0 stars 12/15/2010 by littlemoma1999
    by littlemoma1999

    I didn't rec what is showing on the screen...I got some paper telling me how to get online and print it myself....so somethng like that to be 80 bucks and a I had to print it all myself....NOT worth it

    Was this review helpful? (43) (2)
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    littlemoma1999
    tennessee
    Would recommend to a friend? No
    Age:35 - 44
    total waste
    3/10/2011

    Customer review by LiveLifeLoving

    1.0 stars 3/10/2011 by LiveLifeLoving
    by LiveLifeLoving

    This setup plan was actually free because I had purchased a bundle. When I called to setup my laptop the representative I talked to seemed confused the whole time and did not even help me with anything that I asked him to. He just registered my laptop under my name. It was a total waste of time.

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    LiveLifeLoving
    Beeville, TX
    Would recommend to a friend? No
    Age:18 - 24
    Ownership:2 - 7 weeks
    Gender:Female
    Usage:Once per year
    1-5 of 81 total reviews See all
    1-5 of 81 reviews

    Customer Q&A

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    Questions & Answers 3 questions
    1-3 of 3 questions

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    Back
    no idea what to do with it.
    by an anonymous customer 9/10/2010
    10 answers
    • A. you have to get a plan in order to use this it is not a free service as it states
      by catarat643/15/2012
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    • A. If you mean you have no idea what to do with the laptop, then you need Qresolve or some expert to help you. If you don't know what to do with Qresolve, just call them and give your purchase particulars. They're meant to help you set up, transfer stuff from one computer to the next, etc. I don't have a contact for Qresolve but you could call any store and ask them for contact info.
      by catiedog11/24/2012
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    • A. Its basically useless...for me it was a waste of $3 because it supposed to help you set up your computer but it didnt help me do anything that iCouldnt already do.
      by Eshabbz1/24/2012
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    • A. it doesnt work, it is to show you how to setup your computer when you first turn it on, nothing more....
      by mee31/24/2012
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    • A. Its worthless.... they send you an envelope with a number to call. They tell you where the power button is on your computer. Thats it. Im not kidding. You dont need it.
      by hairypaintdawg1/24/2012
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    • A. You call the number and they will help you do some basic setup on your new PC. Like adjust the power/sleep times, help connect to a WiFi signal or internet (not setup a router), etc. It's like 15-30mins free basic help. They also have other services that they will try and sell. They can transfer files from old computer to new. Help setup a wireless network (Router, ect), Setup a new printer to multiple PCs (Even a wireless printer). Help setup an iPod and transfer over the files. They also have routine maintenance and service plans too. You don't have to buy or sign up for any of that it's just extra they'll tell you about.
      by Pete512/3/2010
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    • A. I could not find that out myself, I didn't need it for anything.
      by kstew101/24/2012
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    • A. The service is outsourced. For clear English you can try Supportrix.
      by TopazFX1/24/2012
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    • A. They will just guide you to set up your laptop/PC. They are not friendly and not helpful. It is a one time thing only.
      by kathyerine10/8/2010
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    • A. Just call and talk with someone from India and have internet access. It wasn't worth the time it took to make the call. Be prepared to stay on the phone for up to one hour or longer.
      by motherof1boyand1girl9/24/2010
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    by MONKA018 8/6/2010
    8 answers
    • A. just your original call, unless you buy their services. and your original call is just the sales pitch to buy their services. NO HELP AT ALL !!!!!
      by norwalkden5/26/2013
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    • A. You have to purchase the plan that is for a year at $249.00
      by catarat643/15/2012
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    • A. its worthless.... just to help with your "inital setup" which only includes telling you where the power button on your computer is, to push it... then read the next couple things that come up the first time you setup your computer. password, computer name, etc..... its worthless
      by hairypaintdawg12/19/2010
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    • A. one time use
      by sorryboutthat11/4/2010
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    • A. It's free to help you set up, but if they have to work on it the one time fee is $69.95 or a one year subscription is $179.99.
      by nicknametry410/6/2010
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    • A. One time only call. Meant for setup only.
      by An anonymous customer9/29/2010
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    • A. One time use only. It came with the computer package.
      by Charros9/6/2010
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    • A. The card says it only good for 60 days from date of purchase of the PC.
      by Pete58/13/2010
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    1-3 of 3 questions See all

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