The phone is a good phone. Love the volume control on the headsets. I don't hear well, so that is a must for me, which influenced my getting this phone along with being big, clear numbers & letters on the screen Diaplay (easy to see & read). Only while looking at the owner manual, which covers a variety of models in this " KX-TG Series " of cordless phones. I saw one simiular that had a few features that I wanted, that this Model didn't have (mute, clairty Booster, Equalizer, Hold, Call Share , also the Base has a Dial Keypad ) so I am sending this back & getting that model. If it wasn't for not having those features I wanted, this is a very good quality phone. Has belt clips on handsets, also. Great sound & Volume. Uses AAA ni-Cad batteries which will last a long time & can easily be replaced, when they do eventually give out. I'm thinking this will hold up better than the
Uniden I bought four years ago & is gone out. I would recommend this for a friend, etc.