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Ooma Telo VOIP Phone System

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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
Free calling in the U.S. to any phone number; caller-ID, call-waiting and 911 included

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Free calling in the U.S. to any phone number; caller-ID, call-waiting and 911 included

Ooma Telo VOIP Home Phone System:

  • Landline Backup Option: Be backed up during power outages or Internet outages to make 911 calls if you also choose to keep a landline connected to your Ooma Telo.
  • Low cost international calling: Make international calls starting at pennies per minute.
  • My Ooma: Hear messages, check call logs and control your preferences online.
  • Online call log: Check your calling history from any Internet-connected computer or mobile device.
  • Free in-network calling: Call another Ooma customer anywhere in the world for free.
  • Dect 6.0 Support for Ooma Telo Handset: Get superb sound quality, security and range without interfering with your Wi-Fi network or other home electronics.
  • Advanced network/firewall configuration: Get a high-performance firewall router, with QoS support, that allows you to setup home-based servers and other network devices.
  • Caller ID: See who's calling before you answer it.
  • Specifications

    Hard Drive Capacity: None.
    Features: External power adapter ,  Call forwarding, caller ID, call waiting
    Form: External
    Manufacturer Part Number: 100-0201-100
    Model: OOMATELO
    Product Accessories Included: Speaker
    Interface Type: 1 x 100Base-TX - RJ-45 1 x 100Base-TX - RJ-45 ( WAN ) 2 x phone line 1 x USB - Type A
    Brand: Ooma
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    Customer Reviews

    Customer Reviews | 165 reviews | 4.6 out of 5

    4.5 stars

    165 reviews | 4.6 out of 5

    4.5 stars

    165 reviews | 4.6 out of 5

    95%
    Would recommend to a friend
    5 stars
    119
    4 stars
    35
    3 stars
    3
    2 stars
    4
    1 stars
    4
    1-5 of 147 total reviews
    95%
    Would recommend to a friend

    Age

    Gender

    Good-sounding phone calls at a can't-beat price
    12/15/2013

    Customer review by RobD60

    4.0 stars 12/15/2013 by RobD60
    by RobD60
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I purchased the Ooma Telo after about a year of hemming and hawing. Long story short, we cancelled our internet/VOIP provider's service because it wasn't dependable, went with a new ISP and purchased a Telo for a landline. The Telo gives good-quality calls with little or no lag. Setup took about 10 minutes, though in some cases it may take up to 25 (according to the documentation). The Telo guide was bare-bones basic but sufficient for the set-up. We never needed to contact customer service--which, so far as I can see from Ooma's web page, seems to be mostly of the online variety. The unit functions perfectly with our existing wireless handset. But we now have a non-local number. We'd intended to port our old number but found that we'd have had to continue service with our former phone provider for the duration of the porting process (Ooma says this can take "two to three weeks"). Haven't tried the Ooma Premier services, though they're offered free for a trial period. Count me satisfied with the Basic service.

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    RobD60
    Dixon, IL
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Best overall VOIP
    2/8/2014

    Customer review by harborisland

    5.0 stars 2/8/2014 by harborisland
    by harborisland
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I did extensive research into VOIP and decided on OOMA. While a few others may have comparable service,OOMA has the best sound and technology.Its virtually free after buying the equipment-anywhere from 99 -150 online,and you only pay around 3.50 monthly in taxes.Free local and long distance.Nice online dashboard to manage numbers and features.For 9.99 a month you get a whole slew of extra features,some are pretty cool.I will opt for the premier after my 90 day free trial.Caller ID,voicemail are included free without premier.Most people wont need the other fancy features but again..some of them are really cool..like hearing your voicemails in an email..call blocking and call forwarding etc.It was the reviews that finally decided it for me.While you may choose another similar product,i can only say THIS product..OOMA is great and exceeded my expectations.No dropped calls..clear sound..loud enough..just a happy camper.Easy to install too.

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    harborisland
    Would recommend to a friend? Yes
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    I've tried them all and THIS is the one !
    3/21/2014

    Customer review by SDMike

    5.0 stars 3/21/2014 by SDMike
    by SDMike
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I considered a landline, but it's now fiberoptic in my town. So, in the event of a widespread power outage like we had a few years ago, the phone service would still be on the fritz. I started with Magic Jack. Nothing but probs. They couldn't hear me or me not hear them. Complaints of echoing. Dropped calls. Frustrations. Then I tried Net-Talk, same thing. Then I tried Basic Talk. Echoing and poor call quality. Then I tried Ooma Telo VOIP. Had for about two weeks now and no complaints. Crisp, easy to hear, no echoing or other digital noise. This one's a keeper. Sure, the upfront cost kept me away, but after trying all the others, except Vonage, I went to Ooma. After the equipment cost it's free sailing. I checked my state taxes for California and was told $4.95 a month. THAT'S IT ! 5 bucks a month for home phone service. Even if you spread the cost of the equipment of $120 at $10 a month for one year to cover equipment cost, $15 a month for one year for phone service is a steal. After that first year it only costs you $5mo for the state taxes. NOT BAD.

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    SDMike
    San Diego, CA
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every few days
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Excellent alternative to high priced phone service
    2/5/2014

    Customer review by WoodTinker

    5.0 stars 2/5/2014 by WoodTinker
    by WoodTinker
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    When I purchased the Ooma system I was looking for something that would allow me to have a home phone that wouldn't cost me an arm and a leg. After reading through articles on the system I felt it was the lesser of the evils I found, so why not give it a try. I ordered the unit and it arrived actually much faster than I thought it would and it was soon time to decide whether to keep the old phone number or get a new one. I opted for the new one. The set up was extremely easy and direct, answer the questions on the page and hit next, choose a new phone number from the list and continue to the end. After the "activation" was complete, it's plug and play. Setting up the house wide phones could be a slight problem for some people, but to have a phone, it couldn't be any easier. The first call I made was long distance, and the call was as clear as a bell, I believe even better than the original Cox system. You just have to remember to drop off the "Premier Package" before the 60 free days or you will be adding another $10 to the monthly bill.

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    WoodTinker
    Wichita, KS
    Would recommend to a friend? Yes
    Age:55 - 64
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Wierd installation
    1/4/2010

    Customer review by bassman63

    4.0 stars 1/4/2010 by bassman63
    by bassman63

    Installation took longer than expected partly due to different variations possible configurations. It seemed like Ooma tried to make it simple but actually made it more complicated. In a typical scenario of a cable modem with a wireless router, they suggested installing the device between the modem and router. They do NOT recommend plugging straight into the router. It seemed to work ok but after a week I started to drop calls and then it would shut down and route all my calls to the voice mail. The web site wasn't much help trouble shooting this problem and after about another week of problems I figured out that this device works better if it IS plugged straight into the router, haven't had any problems since. It also has intermittent hum as well as an occasional echo. The echo can be quite annoying at times and the only way I've been able to stop it is to end the call and re-dial.

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    bassman63
    Torrance, CA
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    1-5 of 147 total reviews See all
    1-5 of 147 reviews

    Customer Reviews | 165 reviews | 4.6 out of 5

    Customer Reviews

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    Customer Q&A

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    Questions & Answers 95 questions
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    by MommyofEdward 7/2/2010
    9 answers
    • A. No.
      by stanjb8/23/2013
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    • A. No. There is a phone jack on the device.
      by MisterBigglesworth3/23/2013
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    • A. No. You can plug your phone directly into the Ooma.
      by Jane2643/26/2012
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    • A. Not if you just want one wired phone hooked up to Ooma. The wired phone can have wireless phones too.
      by xcgfatboy7/23/2011
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    • A. You can plug your phone directly into Telo
      by Grocman6/23/2011
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    • A. No Just hook it to the internet and hook your phone right to Ooma
      by BargainHunterBob10/16/2010
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    • A. No. I have cordless Panasonic with three handsets scattered through out the house.
      by Sipowitz9/30/2010
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    • A. No phone jack required, just a high speed internet router.
      by bigsal18/31/2010
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    • A. No, this product connects to your High Speed Internet. It works best to have a cordless base station and expandable handsets if you are going to use your own phones.
      by An anonymous customer9/9/2010
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    After I have bought my ooma device how do I use my original at&t phone number
    by klotnick 5/17/2011
    9 answers
    • A. When you activate your Ooma you can select a new number or the old.
      by stanjb8/23/2013
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    • A. When you activate Ooma you can select a new number or the one you have.
      by stanjb8/23/2013
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    • A. You can port your existing phone number for about $40 if you use their basic service. If you get the premier service for around $120/yr it is included for free.
      by MisterBigglesworth3/23/2013
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    • A. Yes you can port your old phone number for a fee $40 for OOMA and $? to your old phone service provider.
      by springgrove10/12/2011
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    • A. After you go online to activate your account you fill out a form to have your number ported over. It takes about 3 weeks & costs $40. Do not disconnect your landline until you have ported your number over. If you sign up for the premier service for a year they will port your number for free.
      by Jane26410/19/2012
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    • A. Look in My Ooma (on line) and it's under Add-Ons as Number Port for $39.99.
      by xcgfatboy7/22/2011
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    • A. You can port your old phone number to use with the ooma system. Ooma can do this for you
      by Reyob6/30/2011
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    • A. While you are waiting for your port, leave the phone line plugged into whatever service you currently have. OOma will email you when the port has been made, then plug your phone into OOma Telo.
      by Grocman6/24/2011
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    • A. You need to log on to your My Ooma account and then click on the Add-Ons button. There you will see an option to Port your existing number. Fill out the form, click submit and go from there.
      by theposse8/19/2011
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    do we have to have existing phone service or internet service,or can i just go buy this product and have phone and internet service.
    by brenda1212 9/19/2011
    8 answers
    • A. No.
      by stanjb8/23/2013
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    • A. You will need at least DSL internet service with 384k up and down. You do not need existing phone service.
      by MisterBigglesworth3/23/2013
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    • A. No, you need not have a home phone connection. Infact, Ooma is advertised as replacement of replacement of traditional residential phone lines. You should have a cable internet or broadband internet connection for installing Ooma phone.
      by shankargb9/12/2012
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    • A. You do not need to currently have phone service for this to work. But you must have a good internet connection as this works over the internet. This will not work if you don't have internet service.
      by Jane2649/12/2012
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    • A. Wow. Um, internet service just doesn't appear out of nowhere, so you must have high speed internet in order to use Ooma. You do not, however, need any form of phone service in your home. Ooma essentially turns a portion of your internet bandwidth into a quasi-landline.
      by rrbrian22210/19/2012
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    • A. The Ooma Telo uses high speed internet service, so you must have internet service before using the Ooma Telo. You don't need phone service. Personally I use Comcast cable internet for my Ooma Telo, and a backup cell phone in case I loose my internet service.
      by walmartcyberguy12/19/2011
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    • A. Yes, you must have internet service for this to work. We have DSL from AT&T.
      by Dropthephonebills10/19/2012
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    • A. Yes, you need a relatively high speed internet service. I.E. old fashion dial up will probably not work. However, I suspect any DSL or cable internet service will be ok.
      by springgrove10/12/2011
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