Neato XV-21 Pet and Allergy Robotic Vacuum

4.0 stars
91 reviews ratings
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By: Neato
Walmart #: 551677901
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$259.99
Was: $429.00  (You save $169.01)
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  • Recommended for all floor types
  • Robotic vacuum
  • Plastic casing
  • Gifting note: This item ships in the manufacturer's original packaging. If intended as a gift, the packaging may reveal the contents.

    About this item

    Robotic vacuums are not to be used as a primary vacuum. They're meant as supplemental cleaning between regular cleaning. The Neato XV-21 is equipped with onboard Room Positioning System (RPS) technology, a revolutionary system developed by Neato Robotics that combines laser vision with mapping. With RPS technology, the robot uses its laser to see its surroundings and create accurate maps of areas to be cleaned, including furniture, objects and doorways. The robot constantly updates its map of the room, so if a new object is added into the room during a cleaning run, the robot will add it to the map.

    Neato XV-21 Pet and Allergy Robotic Vacuum:

  • Recommended for all floor types
  • Robotic vacuum
  • 1 motor
  • Includes: charging base, power cable, boundary markers and user guide
  • 1-year warranty
  • Plastic casing
  • Model# 945-0041
  • Rebate information available: Click here for rebate
     
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    Specifications

    Primary Color: Gray
    Multi Pack Indicator: No
    Battery Type: Nickel Metal Hydride
    Model No.: 945-0041
    Shipping Weight (in pounds): 18.0
    Product in Inches (L x W x H): 13.0 x 14.0 x 5.0
    Assembled in Country of Origin: Imported
    Origin of Components: Imported
    Walmart No.: 551677901
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    Customer reviews

    Customer Reviews | 91 reviews | 3.9 out of 5

    4.0 stars

    91 reviews | 3.9 out of 5

    5 stars
    51
    4 stars
    17
    3 stars
    2
    2 stars
    7
    1 stars
    14
    77%
    Would recommend to a friend

    Age

    Gender

    Amazing technology!
    9/2/2012

    Customer review by mortoncr

    5.0 stars by mortoncr

    The XV-21 exceeded all my expectations. I could not believe the dirt it removed from my carpet right after a thorough vacuuming with my Dirt Devil upright. It cleaned closer to the room perimeters than my upright. After the third week, the dirt bin did not fill as quickly, but I think it will take two more weeks of weekly cleanings before it can vacuum the entire home with out overflowing the dirt bin where I need to empty it during each charging session. It runs about 45 minutes on a carpeted area (roughly two rooms or 300 square feet) before requiring a 3 hour recharge, so it takes about 12 hours to vacuum my entire 1400 sq. ft. home. After about 5 weeks I should be able to leave it unattended (no longer emptying the dirt bin). If there is a drawback, it is having to frequently empty the dirt bin the first month since it is more efficient than any vacuum I ever owned and is extracting 9 years of dirt in the carpet that my other vacuums failed to remove.

    Was this review helpful? (71) (2)
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    mortoncr
    Cocoa, Fl
    Would recommend to a friend? Yes
    Ownership:2 - 7 weeks
    Gender:Male
    Age:65 or older
    Usage:Once per week
    worth the money...works better than roomba
    8/29/2012

    Customer review by Pamstress

    5.0 stars by Pamstress

    I still can't believe i dropped this much money.....but it is well worth it. Very high tech little gadget. cleans VERY well. easier to empty and keep clean than roombas. you will not be disappointed.

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    Pamstress
    Oregon Coast
    Would recommend to a friend? Yes
    Ownership:2 - 7 weeks
    Gender:Female
    Age:45 - 54
    Usage:Once per week
    Tiny little Decepticon to do my bidding
    11/10/2013

    Customer review by CardboardJedi

    5.0 stars by CardboardJedi

    in 2004 i purchased a gen 1 Roomba, thinking it would naturally do what this Neato actually does. to my chagrin it was programmed only to drive in circles till it can find a shoelace. it went back asap. fast forward to 2013? i have to say i am impressed, not 100% mind you but my tiny killer robot has earned his keep. after a few weeks of careful scrutiny by myself, my wife, the cat and the dogs i am comfortable leaving him on autopilot. all i do is empty the bin and pat him on the optics. on my overall rating i gave him 4 stars on value just because he did cost quite a bit, yet i don't feel bad about spending the money really for what i got. 4 stars for durability because we've only had him a month. THE GOOD: he does tend to go over the sames areas a few times, miss others, but over the course of the three scheduled cleanings i'd say he gets better than 95% of his assigned area. he picks up dirt, fur, kitty litter, grass, etc, doesn't miss much. keeps it from ever having the chance to drift under the furniture or into corners. he made a big deal of going around the table and chair legs too, showoff. he really earns his paycheck on my hardwood floors and tile. THE BAD: he does a great job on carpet too, though it really burns the battery fast with med thick carpet. i just keep those rooms boundry'd off. yes he sounds like a jet turbine, but that's why i set him to clean five minutes before i leave for work m/w/f. In short, he's a great time saver for us. would buy again :)

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    CardboardJedi
    port charlotte, FL
    Would recommend to a friend? Yes
    Ownership:2 - 7 weeks
    Gender:Male
    Age:35 - 44
    Usage:Every few days
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    1-3 of 86 total reviews See all

    Customer Q&A

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    Questions will be checked against our question guidelines and posted within five to seven business days.

    by MQ 4/22/2013
    • Yes, it will clean a large area, but it may have to recharge at the base station once or twice to clean the whole area.
      by Midnightpotter11/28/2014
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    • I have a large open floor plan house. It cleans 4 of my rooms but can't find the other 2. I set it in those rooms and tell it to spot clean. It runs for about 45 minutes then return to charge for about 2 hours. Then it resumes again.
      by LandscapingLady11/28/2014
      Was this answer helpful? (2) (0)
    • yes but it is very slow and may also have to recharge where a roomba would do it much faster so you have a loud robotic vaccum noise from a roomba for an hour or a neato for 4-5hrs
      by ThisWarrantyisawaste11/22/2014
      Was this answer helpful? (1) (1)
    • It will do it but it'll charge halfway thru and finish
      by Mantarey2011/28/2014
      Was this answer helpful? (2) (0)
    • I have a room about this same size and it cleans all of it, sometimes it divides the room into sections and does each section.
      by Cowmama1011/28/2014
      Was this answer helpful? (2) (1)
    • I personally don't know why it would not clean a room that is 28x16. It might divide the room into two sections and clean it that way.
      by Momx3jobs11/22/2014
      Was this answer helpful? (1) (0)
    • It will clean the entire house, no matter the size of the rooms. It will map the larger rooms into separate sections, but will clean the entire room.
      by An anonymous customer11/28/2014
      Was this answer helpful? (3) (0)
    • It cleand a 16x60 mobile home with no problems.
      by 67Ragtop10/24/2014
      Was this answer helpful? (1) (0)
    • It cleans my whole house and I have 6 rooms and a bath. It just goes to base and recharges when the battery is getting low. Then when recharged, it takes off again and goes right to where it left off and continues until done. Two of my rooms are about 14 x 24.
      by Mystere11/22/2014
      Was this answer helpful? (2) (0)
    • I will, but it may take all day. 30 mins per run, took 6 hrs to clean part of my 1400 sq house ( did not get to all of the floor).
      by psharley11/22/2014
      Was this answer helpful? (3) (1)
    One more question about Neato...does it have a de-tangle feature? I have an area rug that is fringed on both ends and don't know if I'll need to fold the fringe under. Thanks for any help with this.
    by MtnMomma 5/31/2013
    • I have a carpet runner in my hallway with fringe at both ends. My Neato XV-21 has no problems negotiating it and going on its merry way.
      by Midnightpotter7/25/2014
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    • it handles tangles better than a roomba but can still have difficulties with fringe and other spots that the roomba doesnt
      by ThisWarrantyisawaste5/7/2014
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    • I have an area rug with short fringes that it had no problems with.
      by RedRobot811/11/2013
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    • I am sure you will need to fold the fringe under as "James" tried to eat a sock he found under the bed.
      by Scamper100011/1/2013
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    • No, it does not have a detangle feature. I would recommend picking the area rug up before vacuuming starts or try tucking the fringe under. If anything gets tangled in the neato, it will stop working and signal to you that it needs detangling. I hope this answers your question.
      by Momx3jobs8/26/2013
      Was this answer helpful? (0) (0)
    • It is an amazing cleaner, but it does not have a de-tangle feature. Loose clothing or material from rugs are definitely a weakness of it.
      by An anonymous customer7/31/2013
      Was this answer helpful? (0) (0)
    • NO... I do not recommend this vac for area rugs with fringe. it will sometimes get stuck on fringe and will eat it away over time. Yes, you will have to fold it under (not easy on a 9ft wide rug...)
      by ksuzz7/10/2013
      Was this answer helpful? (0) (0)
    • You will need to fold the fringe on the rug under. If the robot does get tangled in any loose fringe it will shut itself off and wait for you to fix it. It will then resume its pattern. I have had mine catch the fringe around my bedspread a few times. I have learned to perform a few path clearance chores before the robot is set to clean. Shoes on the floor need to be picked up, socks etc, and make sure the dogs peed pads are well within the margin of the magnetic strips. The bedspread fringe has to be flipped up on the bed.
      by JRS1187/5/2013
      Was this answer helpful? (0) (0)
    • Don't think so. I would fold the fringe under the rug.
      by 67Ragtop6/20/2013
      Was this answer helpful? (1) (0)
    by george 3/30/2013
    • Seems to run about 45 minutes before it returns to it's base to charge for 2 hours.
      by LandscapingLady11/28/2014
      Was this answer helpful? (1) (0)
    • varies widely but mine might run for 30 mins on average and it takes a long time to run through its cycle. definitely want to only run it when people and pets are away from the average size home for more than 6-8hrs
      by ThisWarrantyisawaste11/28/2014
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    • Some say 90 minutes mine is around 45-60
      by Mantarey2010/13/2013
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    • It runs about one hour on a charge, then goes back to its station and recharges for about an hour and then sets off to finish the job. If it needs another recharge before the job is finished, it will go back to its base and recharge again. The manual states it will do this up to three times.
      by Momx3jobs8/26/2013
      Was this answer helpful? (0) (0)
    • It takes a few cycles before the battery builds up to full. At first it did a little over half the area and then went to recharge. After a week it did the whole area on a single charge. Sorry I didn't time it.
      by 67Ragtop8/13/2013
      Was this answer helpful? (1) (0)
    • 30 min max, I got replacement batteries from the company and they didn't last any longer. Stick with Roomba, they run for at least 70 min on carpet.
      by psharley11/26/2014
      Was this answer helpful? (1) (1)
    • 35 to 50 min depending on how dirty the floors are.
      by mjd5711/28/2014
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    • Hello gorge Its around 30 min for this model divce
      by RonenR4/12/2013
      Was this answer helpful? (0) (0)
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