NeatDesk Desktop Scanner and Digital Filing System - Windows

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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
  • Scan Area: 8.5 x 11 in.
  • Resolution: 600 dpi
  • Includes AC power adapter

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

  • Scan Area: 8.5 x 11 in.
  • Resolution: 600 dpi
  • Includes AC power adapter

  • Desktop ADF scanner with unique paper input tray
  • Faster scanning
  • Proprietary industrial design

Specifications

Condition: New
Size: 12.4"L x 9.1"W x 8.8"H
Color: White
Manufacturer Part Number: 315
Paper Size: 12.4"L x 9.1"W x 8.8"H
Brand: NeatReceipts
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Customer Reviews

Customer Reviews | 80 reviews | 3.9 out of 5

4.0 stars

80 reviews | 3.9 out of 5

4.0 stars

80 reviews | 3.9 out of 5

76%
Would recommend to a friend
5 stars
43
4 stars
15
3 stars
5
2 stars
3
1 stars
14
1-5 of 67 total reviews
76%
Would recommend to a friend

Age

Gender

WORST PRODUCT EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4/24/2014

Customer review by MADCUSTOMER91

1.0 stars 4/24/2014 by MADCUSTOMER91
by MADCUSTOMER91

LET ME START OFF SAYING THAT THIS PRODUCT DOESN'T EVEN DESERVE A STAR!!!! I purchased this product over a year ago. At first I thought the product was great and easy to do. Then I didn't use it for a few months and thats where all the trouble began. I would try to open the program and it would say can't find the database when I didn't even move the database anywhere. I've had to have it backed up and restored 4 different times in the past 6 months. Now it makes you have to sync all your data to the cloud. It won't let you see the images that you downloaded until you finish syncing it. Well at 2% sync a problem code comes up "CODE 138" saying one of the images is preventing it to completely sync. So I did what it told me and it went to 4% complete and the code came up again. So I called the company and talked to them about it. I was on the phone over 3 hrs with them trying to get it to work and they can't figure out the issue. I will not reccomend this product to anyone. SAVE YOUR MONEY, ITS NOT WORTH IT!!!!!!!!!!!!!!!!!

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MADCUSTOMER91
Would recommend to a friend? No
Age:18 - 24
Ownership:Longer than one year
Gender:Female
Usage:A few times per year
Bad product/horrible customer service
4/22/2014

Customer review by Speliotes

1.0 stars 4/22/2014 by Speliotes
by Speliotes

Bought Neat Connect for 499 in January 2014. Immediately got it connected to Neat's cloud and my Dropbox but not my email. Each time I tried to connect to my email I got a message that my password was incorrect -- it wasn't Two weeks later, I couldn't connect with my Dropbox. Tried to call customer service but they don't want to talk to you so you have to email them. Have spent my business partner's time, other staff time, my IT consultant's time and my time to figure out what's wrong and still no help from NEAT. Posted a negative review and they responded by email -- they' don't want to talk to you. Finally called and tech guy couldn't get it to connect to anything but the Neat Cloud. Asked for refund -- was told no refund since I bought it from a third party vendor. Check out all the reviews on different websites-- trouble connecting and no, zero, zip customer support. Run away fast -- very fast. I want a refund.

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Speliotes
Would recommend to a friend? No
Did not work...
1/11/2011

Customer review by BBTexas

2.0 stars 1/11/2011 by BBTexas
by BBTexas

I read a ton of reviews before buying this product and on average, they were good. Once I got the software loaded and device hooked up, I tried my first scan of a legal document. I immediately got an error: "The acquire operation failed". For those who might be interested, I'm running Win7x64. I'm very tech saavy (degrees in EE & Computer Science, build my own PCs, etc.) and tried several trouble shoot steps to no avail. I emailed tech support and did not hear back for a week. When they finally emailed me back, they told me it was a driver error. I never got to try the solution because I boxed up the NeatDesk and took it back. I bought the Fujitsu ScanSnap and I'm MUCH happier with that product. It scans quickly and does not leave the images crooked like the NeatDesk (a common complaint). Go with ScanSnap!

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BBTexas
WPB, FL
Would recommend to a friend? No
Age:25 - 34
Ownership:1 week or less
Gender:Male
Usage:Once per week
Keeps it Nice and Neat
1/9/2014

Customer review by Kirkman2014

4.0 stars 1/9/2014 by Kirkman2014
by Kirkman2014
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

It is as it says keeps the Desk Neat by scanning documents, receipts and business cards. The on line instructions is basically learn as you go. You can organize your folders as you want them. It does cut down on the paper pile up. Yes the IRS will accept the images on file with the system. However, it is a learn as you go experience. Also some of the boxes do not allow you to rename them. They have titles for the headers and you have to use them. Also the reports that you can print are basically what they have in the system. I have not figured out how to print a report with just the information I want. As for price it is still a little high and since it has been around you think they would have dropped the price a little. The best price I found was with Walmart.

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Kirkman2014
Bethlehem, PA
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Every few days
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Usefull in keeping records
10/3/2010

Customer review by BuZZ1

4.0 stars 10/3/2010 by BuZZ1
by BuZZ1

I had a software issue and had to uninstall twice before I used an uninstaller (Revo) that removed registry info that did not get removed with the Windows uninstaller. After going through the troubleshooting steps and adding a scanner etc. then reinstalling the downloaded updated software, that it worked fine. I am using Windows XP with service pack 2, so this may have been a contributing factor. A later version of Windows may not have any problems installing. Overall I am happy with the product. I would have liked to have been able to talk with a tech support person, that they DO NOT have. So if you do have trouble, you will have to figure it out yourself or waiting for a trouble ticket solution.

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BuZZ1
Albany, Ohio
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Every few days
1-5 of 67 total reviews See all
1-5 of 67 reviews

Customer Reviews | 80 reviews | 3.9 out of 5

Customer Reviews

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Customer Q&A

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Questions & Answers 44 questions
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So if I scan an incident report from one of my staff, can I then add information to the document via the computer?
by bejepsen 1/6/2011
4 answers
  • A. the OCR is iffy at best. there really is no software/hardware combo under 10K that works better. the real solution is to have the incident report be a fill-in able PDF
    by CBTULSA5/25/2012
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  • A. If you can even get it to install on your computer, I tried with 3 computers Vista and 7 they tell me to take it to someone to fix a error that is their error and pay for it . I am returning it I have wasted a week on this thing. Not worth the time and Money !!!!!
    by sgres3205/25/2012
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  • A. Once you scan an item it appears like a Jpeg photo. You can photoshop if you want, but this scanner is not as smart as the TV made it look. It is truly saving all your files as scanned photos and in great detail, but not in a format where you could scan a form and then type in the blanks and such. So, to answer you question, I would say NO it can not be edited. You would need to print what you want and edit the hard copy and scan it back in.
    by AllyandTroy5/25/2012
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  • A. Not that I've experienced. You can search for words but if you have to edit then you're gonna have to correct your doc and rescan.
    by EvansC11/29/2014
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Product warranty:  1 Year See details

Warranty Information: Y 1 year
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