Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

$15.65
$15.65
Was: $16.68
  Save $1.03
FREE shipping on orders $50 +
If your order totals $50 or more and you select Value shipping, this item and any other qualifying items ship for free!
Loading options...
Sold by Walmart.com

FREE shipping available

 on $50+ orders
 

Shipping

Type
Arrives
Cost
Value
Data unavailable
$4.97
Standard
Data unavailable
$6.97
Expedited
Data unavailable
$8.97
Rush
Data unavailable
$10.97

Pickup not available

 

Pickup

Want to pick up your package for free?
Walmart offers free pickup for most orders placed online - for many items as soon as today! Tell us where you are and we'll show you which Walmart stores and partner locations near you are available for package pickup.
Hardcover, Amacom Books, 2009, ISBN13 9780814414033, ISBN10 0814414036
Check out these related products

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
Offers listening tools and techniques to make employees, bosses, and clients more willing to agree with proposals.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Offers listening tools and techniques to make employees, bosses, and clients more willing to agree with proposals.

Foreword by Keith Ferrazzi, author of "Never Eat Alone" and "Who's Got Your Back" The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. "Just Listen" reveals how to: - Make a powerful and positive first impression - Listen effectively - Make even a total stranger--a potential client, perhaps--feel "felt" - Talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset - Achieve buy-in, the linchpin of all persuasion, negotiation, sales, and more Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

Specifications

Number of Pages: 234
Original Languages: English
Author: Ferrazzi, Keith ,  Goulston, Mark, M.D.
Publisher: Amacom Books
Publication Date: September, 2009
ISBN-13: 9780814414033
Animal Type: Other
Digital Video Formats: Hardcover
Assembled Product Dimensions (L x W x H): 6.25 x 9.25 x 1.00 IN
ISBN-10: 0814414036
Show

Customer Reviews

Customer Reviews | 1 review | 5 out of 5

5.0 stars

1 review | 5 out of 5

5.0 stars

1 review | 5 out of 5

100%
Would recommend to a friend
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 stars
0
1-1 of 1 total review
100%
Would recommend to a friend

Age

Gender

Just Listen changes everything
9/9/2015

Customer review by Andy

5.0 stars 9/9/2015 by Andy
by Andy

I ran across a podcast interview of Mark on HBR and had to give this a read. I did, and wasn't disappointed. There are a number of mind flips in this book that will cause you to zig when all your instincts say zag. I like the focus on humility. The wide range of examples Mark pulls from to illustrate his points gave me confidence his practical ideas will work in all parts of life, not just work.

Was this review helpful? (0) (0)
Thank you! You have successfully submitted feedback for this review.
Was this review helpful?
Andy
Would recommend to a friend? Yes

Customer Reviews | 1 review | 5 out of 5

Customer Reviews

Was this review helpful?

Customer Q&A

Back
Questions & Answers 0 questions

Ask a question

If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact customer service directly.


Q&A tips and guidelines

Q&A Exchange Guidelines

When writing your question or answer, please follow these guidelines:

  • Do: Make sure your question is directly related to the product
  • Do: Be specific and provide as many details as possible
  • Do: Include the model number (if applicable)
  • Do: Write your question in English
  • Do Not: Include personal information (such as your full name)
  • All submitted questions and answers are subject to the terms set forth in our Terms and Conditions

We reserve the right not to post your question or answer if it contains any of the following:

  • Any information not related to the actual merchandise or topic
  • Obscenities, discriminatory language or other language not suitable for a public forum
  • Advertisements or “spam” content
  • Email addresses, physical addresses or other forms of contact information
  • Critical or spiteful comments on other questions or answers posted on the page or their authors
  • Any imagery that demonstrates incorrect use of the merchandise
  • Anything that Walmart deems to be inappropriate, at Walmart's discretion

Provide as many details as possible, including the model number (if applicable).

Remember: Don’t include personal information (such as your full name).


Preview Question

Walmart does not sponsor, recommend or endorse any third party product or service, or any customer ideas or advice.

Thank you.

Questions will be checked against our question guidelines and posted within five to seven business days.

Consider these popular products

Policies & Plans

See any care plans, options and policies that may be associated with this product.

Gifting plans

The following available options may be selected during checkout:
Gift message: Add a personal note that we'll include with your gift.
Gift receipt: When you add other gift options, we'll include a receipt that keeps the price a secret but makes it easy to exchange or return an item.

Pricing policy

About our prices
We’re committed to providing low prices every day, on everything. So if you find a current lower price from an online retailer on an identical, in-stock product, tell us and we’ll match it. See more details at Online Price Match.

Returns

Returns are easy at Walmart
Not happy with a purchase? No problem. We've made returning items as easy as possible. And, most purchases can be returned for free. Learn more about our Returns Policy.