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Hoover Platinum Collection Carpet Washer, F8100900

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By: Hoover
Walmart #: 001591677
Hoover Platinum Collection Carpet Washer, F8100900
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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
The Hoover Platinum Collection Carpet Washer features Max Extract technology with an advanced combination of multi-action brushes for carpet washing and dirt removal. Scrubbing, multi-directional brushes surround carpet and remove dirt at every angle leaving carpets and rugs revitalized. Its intelligent cleaning system effortlessly delivers a thoroughly cleaned carpet.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

The Hoover Platinum Collection Carpet Washer features Max Extract technology with an advanced combination of multi-action brushes for carpet washing and dirt removal. Scrubbing, multi-directional brushes surround carpet and remove dirt at every angle leaving carpets and rugs revitalized. Its intelligent cleaning system effortlessly delivers a thoroughly cleaned carpet.


Hoover Platinum Collection Carpet Washer:

  • Designed to clean carpets, rugs and upholstery
  • Not for use on hard floor surfaces
  • Computerized Cleaning Modes lets you select carpet type and then let the pre-programmed modes take care of the cleaning and rinsing
  • Max Extract technology
  • Patented technology automatically rinses your carpet after applying detergents
  • Dual scrubbing, multi-directional brushes
  • High velocity suction
  • 2 spot cleaning settings
  • 3 tools included for above floor cleaning
  • Hoover Best in Class 6-year warranty
  • 12-amp motor
  • 20-foot power cord
  • Weighs 28 pounds
  • Tank capacity: clean water 1 gallon, dirty water 96 ounces
  • 13-inch cleaning path

Specifications

Condition: New
Manufacturer Part Number: F8100900
Model: F8100900
Brand: Hoover
Features: Edge Cleaning
Assembled Product Dimensions (L x W x H): 20.00 x 13.25 x 44.00 Inches
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Customer Reviews

Customer Reviews | 256 reviews | 3.4 out of 5

3.5 stars

256 reviews | 3.4 out of 5

3.5 stars

256 reviews | 3.4 out of 5

62%
Would recommend to a friend
5 stars
124
4 stars
33
3 stars
5
2 stars
18
1 stars
76
1-10 of 242 total reviews
62%
Would recommend to a friend

Age

Gender

Excellent carpet cleaner
12/27/2011

Customer review by MisterJones

5.0 stars 12/27/2011 by MisterJones
by MisterJones

I was a littlle worried with purchasing this carpet cleaner after reading some of the other reviews,But i have to say it worked better than expected.Below are before and after photos

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MisterJones
Michigan
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Male
Usage:A few times per year
I bought it 2weeks ago from Walmart. I love it.
4/5/2013

Customer review by redleg25

5.0 stars 4/5/2013 by redleg25
by redleg25
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

After almost a good 3 Weeks research, we finally decided to buy "Hoover Platinum Collection series" carpet washer at a discounted price of below $200 over the Internet from Walmart for home delivery. Walmart delivered it in just 4 business days on a standard ship (free of charge). Delivery was faster than expected and without any damage. As for the this Hoover Platinum Collection series carpet washer, I must say WE LOVE IT. I used it once and cleaned 3 rooms with great result. I'm so glad we chose it for purchase. Just be gentle with it since not too rugged material are used to build it. Also, buy the recommended detergent (a small bottle is included with the purchase). Your carpet will be just cleaner than you expected it to be. Oh, did I mention extremely easy to use too. Just make sure you carefully and thoroughly read the enclosed instruction before using the product. We love it and recommend it to all. If you order it through Walmart, not only you will get it fast, but can return it easily if you are not happy with it.

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redleg25
San Antonio, TX
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Once per month
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
A Great Buy
5/26/2009

Customer review by btucker

5.0 stars 5/26/2009 by btucker
by btucker

I purchased this item a few weeks ago, I am very happy with it! I have 3 kids, 2 dogs, and alot of company. I mainly purchased it to clean my teenage daughters room. She seems to get stuff on the floor all the time, I have cleaned up eyeliner, nailpolish and some things I am not really sure about. The machine is very easy to use, easy to clean and the attachment is easy as well. It is heavy but that is to be expected if you have every used a carpet cleaner before. I would say if you are thinking of getting this DO it. It is worth the money and it will pay for itself in just a couple of uses. My neighbor even borrowed it and loved it, so she will probably be getting one as well. The only drawback is that I can't find the Hoover Platinum Cleaner in the stores, It came with a small sample that I liked, but had to use the regular Hoover cleaner from the store, which worked very well too. But I like to use what is recommended, but the book says you can use any Hoover carpet cleaner, which I did and it was fine.

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btucker
Saratoga Springs, NY
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Female
Usage:Once per month
Cleans well
6/23/2010

Customer review by shouldntberequired

4.0 stars 6/23/2010 by shouldntberequired
by shouldntberequired

I purchased this product in attempts to clean animal urine out of 6 month old carpet. Overall the cleaner did a pretty good job but there is still some odor that persists. Most likely due to me not finding the urine issue sooner. I tried Hoover's Pet specific detergent and the included bottle of "Platinum" cleaner. The Pet specific detergent did a better job with masking the odor. I have also picked up candy stains out of the carpet with 100% success. This machine has very good suction and is better than the other Hoover machines that I have used. As with all steam cleaners patience is required and the area has to cleaned thoroughly. I like the fact that this machine can be set to pick up water only if there seems to be too much water in the carpet. I will agree with the other reviews in that the water and detergent basins seem flimsy. The handles on the basins have release mechanisms, so make sure that you pull from the base of the handle when removing them.

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shouldntberequired
MN
Would recommend to a friend? Yes
Age:35 - 44
Ownership:3 - 4 months
Gender:Male
Usage:Once per month
Great Job Cleaning
5/4/2009

Customer review by MyWalMartReview4U

5.0 stars 5/4/2009 by MyWalMartReview4U
by MyWalMartReview4U

I was eager to get this steam cleaner as my carpets were in HORRIBLE disarray. It had been a little over a year since I had last cleaned my carpet, and the time had long since come to get it done again. I have two cats that, as much as I love them, shed 24/7. Did I mention they were black cats? Black fur on tan carpets… uuugly! My steam cleaner arrived Thursday, and after vacuuming everything thoroughly, I was amazed at all the hair that the steam cleaner managed to get up after my vacuum passed through. I wish I had pictures. My carpets were DISGUSTING beforehand, and now they look professionally done. With a 6 year warranty, I know I'm going to get my moneys worth. I highly recommend this product... especially since this was my 1st time doing my carpets myself (previously paid for professional steam cleaning) and the whole entire process was easy and results amazing!

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MyWalMartReview4U
Jacksonville, fl
Would recommend to a friend? Yes
Age:25 - 34
Ownership:1 week or less
Gender:Female
Usage:A few times per year
So far, so good
1/13/2011

Customer review by Howard123

4.0 stars 1/13/2011 by Howard123
by Howard123

I've never owned a carpet cleaner before, but with three dogs who love roaming and running in the yard (and all of them getting up in years) it became a necessary evil. I've used the cleaner three times since purchasing it. It was very easy to assemble; the directions for use are clear and simple; changing water/solution and cleaning the item to store it are all very easy. (I have two herniated discs and I have not had any issue with the weight or movements required.) The amount of dirty water that this picked up in just one hallway area, after having just cleaned it with a rental machine from Home Depot two weeks prior, was both yucky and impressive! The carpet is still somewhat damp after thoroughly following the process, but by the next morning, it is dry. I'm impressed with its extraction/suction capability. I cannot yet speak to the product's durability. Good luck in your search for the right cleaner. As for me, so far so good!

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Howard123
Philadelphia, PA
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Female
Usage:A few times per month
Hoover is the BEST!!!
8/19/2010

Customer review by YoliJoJo

5.0 stars 8/19/2010 by YoliJoJo
by YoliJoJo

I have two indoor pets, a cat and a dog. It is essential for me to have a carpet cleaner in order to clean my carpets every 6 months without hiring professional cleaners, which is way to costly. About 5 years ago I purchased a Bissel carpet cleaner, which never worked well at all from day one. Owning a Bissel completely defeated the purpose in cutting down on cost because I still had to hire professional carpet cleaners to help keep my carpets clean and fresh. Well I finally decided to break down and buy another carpet cleaner, the Hoover Platinum Extractor. Boy was I amazed instantly!!! I've been in my home for almost 8 years and my carpets looked brand new after using my Hoover once. I am soooooo pleased and impressed with my Hoover that this is the first time I have posted a review. I highly recommend this cleaner. I thought it was a bit pricey, but it's worth every single penny. My last professional carpet cleaning job (Nov 2009) I paid $300.00. In comparison to paying for a professional, my Hoover has paid for itself with just one use. In fact my Hoover did a better job than the professional service I hired (nationally Known), who shall remain nameless. If you are considering buying a carpet cleaner, buy buy buy this product. I threw my Bissel in the garbage as soon as my Hoover arrived. :-)

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YoliJoJo
California Bay Area
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Female
Usage:A few times per year
Works Great when intact
11/20/2015

Customer review by ErinKu

1.0 stars 11/20/2015 by ErinKu
by ErinKu

My parents bought this machine for me when I bought a house 5 years ago. I have used it about 1-2x per year and as needed for smaller accidents and spills. I had to have it serviced 2 times within the first 2 years. Both times the plastic on the machine seemed to crumble. I can't remember what broke first. The 2nd time I took it in the back panel of the machine broke away from the machine. Now the hood of the hood of machine has snapped off. There seems to be some kind of defect with the type of plastic that it is made of. It breaks where the screws are threaded and then cracks in other places. I'm not sure if I want to invest into a repair or scrap this machine. When the machine is in working condition it cleans the carpets very well. I have 2 cats, 2 kids and a husband so we have all sorts of accidents, spills, etc. The brushes on this machine actually pull more cat hair up then my dyson vacuum! I am so bummed bc my mom has had her hoover carpet cleaner for at least 15 years with minimal problems.

Comment from Joscelyn - 11/20/2015

Hi ErinKu! Oh no, this is not good to hear and we think this is something that our technicians should take a look at! This model has a 6 year manufacture's warranty that warrants against motor/mfg. defects from the purchase date. Check out this link here: http://hoover.com/locator/, to locate a service center in your area. If you still have further questions, please give us a call at 1-800-944-9200 (Monday-Friday 8:00-6:00 p.m. EST), reach out to us on Facebook, or tweet us @HooverUSA!

ErinKu
Cleveland, OH, United States
Would recommend to a friend? No
BUYER BEWARE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12/6/2011

Customer review by stones2011

1.0 stars 12/6/2011 by stones2011
by stones2011

I really dont care if you waste your money on this product, I did and so will you . Im so mad with Hoover after buying this model from Wallmart and only using it 5 times, It cracked on the bottom of the frame . I didnt know if the warranty was good for a crack, really it only covers the motor burning out . You wont find this out until calling the customer service center. I was extremly mad that after knowing warranty will not cover it , they told me it would cost $300.00 to fix this unit. I had argued with customer service ( Hoover) and ask why a crack in the frame would take 6 hours and $300.00 to fix? I was told by the rep. that this is a very delicate model and more or less the problem is in my hands , they would not do anything about this matter. Wallmart should not even carry this model, it looks nice but if this model is this delicate they dont need this . Go ahead and waste your money!!!!!!!!

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stones2011
hamshire,il.
Would recommend to a friend? No
Age:45 - 54
Ownership:11 - 12 months
Gender:Male
Usage:A few times per year
Had two of the Platinum Carpet Cleaners
11/29/2012

Customer review by Ricksxfile

5.0 stars 11/29/2012 by Ricksxfile
by Ricksxfile

The Platium Carpet Cleaner was primarily used for cleaning up after 3 kids and 3 dogs for years. The cleaner has responded in every situation from carpets, rugs to hardwood floors. Have been patient and used a vaccum prior to cleaning an area (when permissible). My first cleaner lasted for approximatley 8 cleanings due to motor issues, was able to return the unit to Hoover (less than a week later) received a brand new cleaner, which lasted for approximately 5 years, at which time I purchased another. Having the 3 dogs use the carpet cleaner frequently, at least every other day. The cleaner and cleaning solution not only cleans up the spots and dirty areas, it removes all smells/odors in the process. The best way I've found to clean the spinning brushes is to remove from them from the machine, take the spinning brushes outside and use a garden hose with a jet nozzle to clean the brushes. The pet hair goes to one area for easy removal. Think I'll purchasing another cleaner for my son, who has a dog.

Ricksxfile
Sterling, VA
Would recommend to a friend? Yes
1-10 of 242 total reviews See all
1-10 of 242 reviews

Customer Reviews | 256 reviews | 3.4 out of 5

Customer Reviews

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Customer Q&A

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Questions & Answers 16 questions
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by rae4746 3/30/2010
10 answers
  • A. It depends on which detergent you use
    by Mearha2/27/2013
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  • A. The Hoover concentrated cleaner has a pleasant odor. If you are looking for something to cover an odor, the cleaner does a great extracting job.
    by MarzyQue3/11/2012
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  • A. Well, that is a chimical. You can use a special pet carpet shampoo. They are usually very good at getting bad odor out. But, any good carpet shampoo and a lot of work will make your carpet smell good with this carpet cleaner machine. Pros are just trying to make you spend more money... you know the trick.
    by nbarnes2410/1/2011
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  • A. No deodorizer. I don't know why you couldn't add your own (maybe essential oils) to the water for your final rinse!
    by supersam485/10/2011
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  • A. The shampoo smells nice and it kills oders. The machine needs to be cleaned up and allowed to dry over night before storage. That prevents mold. Clean up is a breeze.
    by Sticky3d12/10/2010
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  • A. no
    by Noonetoname12/2/2010
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  • A. No it doesn't. But you won't need one anyway, the carpet detergent has a nice smell.
    by robncy198711/11/2010
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  • A. The machine has no deoderizor per say. Yet hoover sells many scented cleaners that do a good job of deoderizing during the cleaning cycle.
    by An anonymous customer2/21/2011
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  • A. No the shampoo solution smells great.
    by lemonkat10/6/2010
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  • A. No. The Hoover Carpet Shampoo leaves a pleasant scent. I use the Hoover Carpet Shampoo for Pets and have yet to notice any remains of pet odors.
    by LittleBitof7eaven4/30/2010
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by dpp94755 2/22/2011
9 answers
  • A. No
    by Mearha2/27/2013
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  • A. Yes it does have a heater.
    by trish29051/22/2012
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  • A. Yes, but should use hot water for best results.
    by disappointingpurchase12/6/2011
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  • A. I didntnotice the water getting hot from the machine .
    by stones201112/6/2011
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  • A. Yes! It does. Byt you have to use hot tap water anyway. it's here to keep the water hot.
    by nbarnes2411/8/2015
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  • A. It does have a heater... It heats the water not in the reservoir, but as it goes into carpet and then does a great job extracting the water. Carpet is already fairly dry once I'm done.
    by Lovescleancarpets11/17/2014
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  • A. No. You use hot water and it stays hot while using it. There is no steam.
    by supersam486/21/2011
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  • A. Yes, the heater works great but it's best to begin with hot tap water for the reservoir.
    by Sticky3d3/19/2011
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  • A. it has a built-in heater but you still have to fill with hot water.
    by aka04361/14/2013
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by NeedToShopBasis 6/16/2009
8 answers
  • A. The handle goes all the way down to the floor. In this position you can get under things as low as 14 inches.
    by WalkingInTheLight11/11/2012
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  • A. All the way down, I used it to clean under a buffet and table.
    by MarzyQue3/11/2012
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  • A. Yes I am able to clean under things. The handle goes down all the way. I's the height of the machine that makes it a little difficult.
    by trish29051/22/2012
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  • A. It goes down to the floor. You've to do that to chang ethe dirty water tank. You have about 6-7 inches of clearance after that.
    by nbarnes2410/1/2011
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  • A. The handle goes all the way to the floor. The clearance is about 10". If you want to get under a piece of furniture, I recommend moving the obstacle out of the way to get a better cleaning path.
    by Sticky3d12/10/2010
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  • A. You can get under almost any end table or coffee table, it's just like vacuuming. It's very easy and works great.
    by robncy198711/11/2010
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  • A. The handle lays flat but the clearance is 14inches. Hope that helps..
    by An anonymous customer10/18/2010
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  • A. I dont know I use it on an empty room. But I saw that it goes very, very down.
    by Carlomen11/17/2014
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Warranty Plan

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Product warranty:  Years Years See details

Warranty Information: Your HOOVER appliance is warranted in normal household use, in accordance with the Owner's Manual against original defects in material and workmanship for a period of one full year from date of purchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranty period. This warranty applies when the appliance is purchased in the United States including its territories and possesions, or in Canada or from a U. S. Military Exchange. Appliances purchased elsewhere are covered by a limited one year warranty which covers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application. Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service outlets. Proof of purchase will be required before service is rendered. 1. Hoover Factory Service Centers 2. Hoover Authorized Warranty Service Dealers (Depots) For an automated referral of authorized service outlets in the USA phone 1-800-944-9200 or visit the Hoover Company on-line at www.hoover.com This warranty does not cover pick up, delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way. While this warranty gives you specific legal rights you may also have other rights which vary from state to state. If furthur assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple Street, North Canton, OH 44720. Phone 1-330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R4A8, 1-800-263-6376.
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